Power utility giant Manila Electric Company (Meralco) has inked a one-year emergency power supply agreement (EPSA) with South Premiere Power Corporation (SPPC) of the San Miguel group for the delivery of 300-megawatt capacity from March 26, 2023 to March 25, 2024. The supply contract provided for a...
Many businesses nowadays prioritize solid, reliable and airtight data security. And why not, with the increasing use of technology in our daily lives, cyber threats have been growing aggressively. To make things worse, there is a current lack of professionals who can face these challenges. ...
Power utility giant Manila Electric Company (Meralco) divulged that it received new offers for one-year contract to cover 670 megawatts of capacity that will replace the cheaper fixed price contract of the Ilijan gas-fired power plant of South Premiere Power Corporation (SPPC) of the San Miguel...
Take center stage as SM celebrates Women Power throughout the month of March. A lot of activities, both online and on-ground, are in store to empower women and girls all over the country. Photo courtesy of SM City Lucena Photo courtesy of SM City San Jose del Monte Join the Future of Women Global...
Businesses are looking for ways to expand their global footprint, better serve their customers, and reach new markets. One solution that has gained popularity in recent years is outsourcing various back-office processes to the Philippines. The Philippines is known for its strong customer service...
The use of advanced data analytics in contact centers in the Philippines can help companies manage customer experience (CX) by providing insights into caller behavior and interactions. This can identify patterns and trends that management can then employ to tailor the overall CX. Call centers use...
Ipilan Nickel Corporation (INC), a subsidiary of diversified conglomerate Global Ferronickel Holdings, Inc. (FNI), is authorized to continue mining operations at its site in Brooke’s Point, Palawan under its agreement with the government. In a disclosure to the Philippine Stock Exchange, FNI said...
Advanced technology, including Artificial Intelligence (AI) and Machine Learning (ML), is rapidly transforming the way call centers in the Philippines provide customer support. These technologies are enabling the country’s contact centers to automate repetitive tasks, analyze customer data, and...
The International Federation of the Phonographic Industry (IFPI), representing the recording industry worldwide, announced Taylor Swift as the winner of its 2022 Global Recording Artist of the Year Award. This is her third time to bag the award after achieving the feat in 2019 and 2014....
Sen. Sherwin Gatchalian on Sunday, February 19 said the contract between the Philippine Amusement and Gaming Corporation (PAGCOR) should immediately be canceled following the denial of New York-based Soleil Chartered Bank's (SCB) that it issued a bank certificate for the third party auditor...
The Philippines has joined a regional initiative that aims to set tailored solutions to ensure the implementation of tax transparency standards across Asia, the Department of Finance (DOF) said. Finance Secretary Benjamin E. Diokno said the Philippines has endorsed the Bali Declaration, which calls...
The Korean reality competition show “Physical 100” surged to No. 1 on Netflix’s weekly Global Top 10 chart along with five Korean dramas. Netflix revealed the top 10 most watched TV shows and films for the period Feb. 6 to 12. Netflix's top 10 for non-English TV shows for Feb. 6 to 12...
