In the dynamic U.S. healthcare sector, a myriad of factors are reshaping service delivery. From increasing consumer expectations to the rise of digital-first approaches, the landscape is evolving rapidly. Amidst this transformation, the role of healthcare BPO , especially in the Philippines, is...
In the competitive landscape of modern business, an exceptional Customer Experience (CX) has evolved from a desirable attribute to an absolute imperative. The Philippines, renowned for its exemplary customer support outsourcing services, remains a preferred choice for myriad businesses. Cynergy...
MEETING OF THE MINDS Willment Leong, WORLDCHEFS continental director for Asia, speaks in a closed-door meeting with WORLDCHEFS' presidents The Philippines hosted this year’s WORLDCHEFS Asian Presidents Forum (WAPF), welcoming delegates and presidents from 16 member societies, two associate member...
The digital age has introduced a new paradigm for insurance claims processing . Achieving a balance between harnessing technology, enhancing customer experiences (CX), and maintaining cost efficiency is the foremost goal for businesses in this sector. On this transformative journey, the...
The live action series “One Piece” continued to draw viewers, topping Netflix’s weekly Global Top 10 list for the most watched shows and films for the second straight week. “One Piece,” released on Aug. 31, topped Netflix’s weekly English TV list for Sept. 4 to 10 with 19.3...
The Netflix live action series “One Piece” has been released and netizens are gushing over the actor who plays the role of Roronoa Zoro. Japanese actor Mackenyu (Mackenyu Arata) plays the role of swordsman Roronoa Zoro in “One Piece.” He is 26 years old and was born in the US in 1996....
The anticipated live action series “One Piece” debuted at No. 1 on Netflix’s weekly Global Top 10 list of the most watched shows and films. According to Netflix, “One Piece” topped the Global Top 10’s English TV list from Aug. 28 to Sept. 3 with “an impressive 18.5M views in...
Trade and Industry Secretary Alfredo E. Pascual highlighted the various opportunities in the Philippines for the electric vehicles (EVs) manufacturing and the potential to contribute to the global transition to clean energy. Trade and Industry Secretary Fred Pascual represented the...
The Korean series “Mask Girl,” starring, Lee Han-byeol, Nana, Go Hyun-jung and Ahn Jae-hong, rose to No. 1 in its second week on Netflix’s Global Top 10 list of the most watched shows and films on the streaming platform. “Mask Girl,” released on Netflix on Aug. 18, topped the...
HYBE and Geffen Records revealed the names of the 20 contestants from around the world who will compete for a spot in a global girl group. The 20 contestants were chosen from more than 120,000 applicants since the two companies announced the HYBE x Geffen Global Girl Group Audition in...
“Depp v. Heard: The Limited Series” about the defamation case Johnny Depp filed against Amber Heard on top of Netflix’s weekly Global Top 10 list of the most watched shows and films on the streaming platform. The documentary is No. 1 on the English TV list for the period Aug. 14 to 20...
Price surges at the domestic pumps will partly cool off next week, as the adjustments will be relatively moderate, based on the calculation of the oil companies. According to the industry players, gasoline prices will rise by P0.70 to P1.00 per liter; while diesel prices may not change because the...