A bill seeking to ensure the welfare and protection of Business Process Outsourcing (BPO) workers, especially during calamities and hazardous conditions has been filed in the Senate. Sen. Raffy Tulfo, in filing Senate Bill No. 1493 or the proposed “BPO Workers’ Welfare and Protection Act,”...
The Department of Labor and Employment (DOLE) has launched a probe into allegations that 98 business process outsourcing (BPO) companies forced their employees to report to work despite life-threatening conditions during Super Typhoon “Uwan.” The move followed a formal complaint by the BPO...
Senator Camille Villar has filed a bill seeking stronger protection for business process outsourcing (BPO) workers. Villar filed Senate Bill No. 1401 or the “BPO Workers’ Welfare and Protection Act” which seeks to institutionalize comprehensive safeguards for employees in the outsourcing...
Sen. Raffy Tulfo on Wednesday, Oct. 8, called for the filing of appropriate charges against the erring Business Processing Outsourcing (BPO) companies that forced their employees back to work after a magnitude 6.9 earthquake in Cebu. Tulfo said this during the hearing of the Senate Committee on...
The Department of Labor and Employment (DOLE) has ordered the suspension of a Cebu-based business process outsourcing (BPO) firm after inspectors found violations of workplace safety and disaster preparedness protocols following the magnitude 6.9 earthquake that struck northern Cebu on Sept. 30....
ILOILO CITY — The expansion of Carelon Global Solutions Philippines supports the goal of Western Visayas as the capital for Healthcare Information Management Services (HIMS), a type of business process outsourcing (BPO). “With the way Western Visayas is positioned right now—with the...
India-based multinational business process outsourcing (BPO) firm Fusion CX is expanding its footprint in the Philippines with the opening of new offices in the cities of Mandaluyong and Legazpi, signaling the country’s rising importance in the company’s operations. Operating over 40 facilities...
A bill supported by United States (US) President Donald Trump, currently pending approval in the US Senate, would likely only minimally reduce remittances to the Philippines as more Filipinos who used to work overseas have returned home, according to Deutsche Bank Research. In a June 20 report,...
Despite the dismal first-quarter growth mostly weighed down by world trade uncertainties, the Economist Intelligence Unit (EIU) sees the Philippine economy outperforming the region in 2025. "We will maintain our forecast of 6.1-percent growth this year, accelerating from 5.7 percent in 2024, making...
Senator Sherwin Gatchalian has sought an investigation into the implications of a 17-percent reciprocal tariff imposed on the Philippines by the United States, the country’s largest export market. Gatchalian said it is important for the government to ascertain the potential impact of the...
Senator Sherwin Gatchalian has called for sustained action against Philippine Offshore Gaming Operators (POGOs) to ensure that the industry's remnants are effectively purged. “More than ever, we need to sustain our efforts to clear out all criminal syndicates that are products of POGOs. We must...
A sprawling facility allegedly operating as a scam hub inside a freeport zone in Sitio Cabog-cabog, Balanga City, Bataan was raided by authorities on Thursday, Oct. 31. Nearly 1,000 Filipino workers were rescued by the Presidential Anti-Organized Crime Commission in the operation conducted on the...
