The country’s umbrella group of information technology and business process management (IT-BPM) firms has named industry stalwart Celeste Ilagan as its first female president and chief executive officer (CEO). In a statement on Wednesday, Aug. 26, the IT and Business Process Association of the...
Australian healthcare provider Kairos Care is looking at setting up information technology and business process outsourcing (IT-BPO) operations in the country to support its business, according to the Philippine Economic Zone Authority (PEZA). In a statement, the investment promotion agency said it...
Fears that artificial intelligence (AI) could lead to massive job losses in the Philippines’ information technology and business process management (IT-BPM) industry may be overstated as the sector continues to grow despite the rapid adoption of the technology, the country’s chief economist...
The lifting of the seven-year moratorium on new Philippine Economic Zone Authority (PEZA)-accredited information technology (IT) parks and IT centers in Metro Manila is expected to ease the shortage of PEZA-compliant office space in the capital region as well as attract more technology and business...
The revenue of the country’s information technology and business process management (IT-BPM) sector is expected to reach $50.5 billion by 2028, down 14 percent from its original target amid stronger competition and the increased adoption of artificial intelligence (AI). Based on the revised...
The Philippine government is right to push back against proposals in the United States (US) that could discourage companies from outsourcing customer-service operations overseas. At stake is not merely an industry, but one of the country’s most important economic pillars. The information...
The Philippines risks remaining a mere host for foreign-led artificial intelligence (AI) and semiconductor investments under the emerging United States (US)-led Pax Silica initiative unless it develops stronger domestic technological and industrial capabilities, according to the University of the...
Philippine economic growth needs “a major impetus” after slowing to its weakest pace since the pandemic recovery period, with rising inflation, higher interest rates, and the prolonged Middle East conflict expected to weigh on the country’s property sector, according to property consultancy...
The domestic contact center industry is projected to grow revenues by five percent to more than $35 billion this year, driven by the sector’s resilience amid external pressures and the growing role of artificial intelligence (AI) in customer experience. The Customer Xperience Association of the...
A nearly seven-year-old policy that froze new Philippine Economic Zone Authority (PEZA) ecozone approvals in Metro Manila may need to be revisited as compliant office space in key central business districts (CBDs) becomes increasingly scarce, according to property consultancy Colliers. In a May 19...
Samarkand, UZBEKISTAN — The information technology and business process management (IT-BPM) industry, the Philippines’ top dollar earner, needs to overcome infrastructure and talent challenges while keeping pace with emerging technologies such as artificial intelligence (AI) to maintain its...
Highlighting the government’s push to equip teachers and learners with up-to-date devices and Artificial Intelligence (AI)-era skills, Department of Education (DepEd) Secretary Sonny Angara said the department is strengthening its digitalization drive as it teams up with major firms to modernize...
