Back-office [outsourcing to the Philippines](https://business.inquirer.net/346471/contact-center-outsourcing-philippines-an-astute-business-move) has become a growing trend for companies looking to improve efficiency and reduce costs. However, the challenges of managing complex and...
The Philippines has become a leading destination for fintech support outsourcing. The country offers a large pool of English-speaking, highly educated workers, an in-depth understanding of the fintech industry, and cost-effectiveness, making it the ideal option for companies looking to expand their...
HP and the BPO industry The Philippines’ business process outsourcing (BPO) industry continues to thrive, even amidst a global pandemic. In 2021, the sector grew to $29 billion with 100,000 new jobs. Indeed, the BPO industry plays a key role in the country’s road to economic recovery. However,...
The Fiscal Incentives Review Board (FIRB) welcomed the decision of Concentrix, a major business process outsourcing (BPO) firm, to give up its tax perks in exchange for a continued hybrid work setup for its employees. Finance Assistant Secretary and FIRB Secretariat Juvy Danofrata said...
The Fiscal Incentives Review Board (FIRB) is not bowing down to pressure as the interagency body stood firm on its decision that the work-from-home (WFH) setup for registered information technology-business process outsourcing (IT-BPO) firms was only temporary. In a statement on Thursday, April 28,...
More than two years into the pandemic, organizations in the Philippines are now slowly going back to their offices. With Metro Manila and most parts of the country now on Alert Level 1 the most lenient restrictions set by the authorities amid the current health crisis, companies are starting to...
Three-term Senator, now senatorial candidate, Loren Legarda recently called on the government to invest in the knowledge economy, saying that investing in it would enhance the Filipino workers’ competency and improve their value, especially to international information technology companies....
The time is ripe for the Philippines to be on the map of the highly profitable knowledge process outsourcing (KPO) industry, House Deputy Speaker and former three-term senator Loren Legarda said. House Deputy Speaker Loren Legarda Legarda pointed to the high competence and skills of Filipinos in...
Business process outsourcing to the Philippines has been a strategic initiative of some of the leading multinational organizations in the world for over 20 years. The country is the number two BPO provider in the world and both the leading and largest provider of voice-related contact center...
More individuals may soon receive coronavirus (COVID-19) vaccines after the government's pandemic task force allowed the inclusion of more workers in the Priority Group A4 of the country's COVID-19 vaccination program. Vaccination in Pateros (Pateros municipal government / MANILA BULLETIN)...
