Tag page - contact center ng bayan

The Civil Service Commission (CSC) reported slow processing times, unresponsiveness, and disrespectful conduct as among the top complaints from citizens on government agencies, based on the data from its helpdesk, Contact Center ng Bayan (CCB). In a statement on Monday, Aug. 12, CSC said the most...

Civil Service Commission (CSC) Chairperson Karlo Nograles has pledged his agency’s full cooperation and support for the Philippine Development Plan (PDP) 2023-2028 and the attainment of good governance goals. Civil Service Commission (CSC) Chairman Karlo Alexei Nograles (Senate PRIB Photo) In a...

(CSC / MANILA BULLETIN) The Contact Center ng Bayan (CCB) of the Civil Service Commission (CSC) posted 99.81 resolution rate on feedback received from public. “Providing customer-centered services remains a top priority of the Civil Service Commission (CSC) thru the Contact Center ng Bayan (CCB)....

The Department of Education (DepED) was named as one of the top-performing government agencies with the highest public complaints resolution in the last ten years. (MB Visual Content Group) “In celebration of the 122nd Philippine Civil Service Anniversary, the Civil Service Commission (CSC)...

Amid the coronavirus disease (COVID-19) pandemic, the Civil Service Commission’s (CSC) Contact Center ng Bayan (CCB) has posted a resolution rate of 99.69 percent. (CSC / MANILA BULLETIN) According to CSC, this means that the CCB resolved a total of 211,726 transactions in 2021 out of a total of...