April is Global Astronomy Month. The Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) on Monday, April 3, has issued a list of its activities in celebration of the Global Astronomy Month. ”We have arranged some exciting activities for you to enjoy as we...
Bulacan is at the crossroads of development. With a healthy mix of history and urbanity, it is the ideal place to live, especially for those who work or study in the metro. But what if it will have its own central business district (CBD), something like what we’ve seen in the metro – where a...
Senator Sherwin Gatchalian on Sunday, April 2 called on the Philippine Amusement and Gaming Corporation (PAGCOR) to file the necessary charges against agency officials who are involved in the anomalous procurement of third-party auditor for gross gaming revenues of Philippine Offshore Gaming...
Power utility giant Manila Electric Company (Meralco) has inked a one-year emergency power supply agreement (EPSA) with South Premiere Power Corporation (SPPC) of the San Miguel group for the delivery of 300-megawatt capacity from March 26, 2023 to March 25, 2024. The supply contract provided for a...
Many businesses nowadays prioritize solid, reliable and airtight data security. And why not, with the increasing use of technology in our daily lives, cyber threats have been growing aggressively. To make things worse, there is a current lack of professionals who can face these challenges. ...
Power utility giant Manila Electric Company (Meralco) divulged that it received new offers for one-year contract to cover 670 megawatts of capacity that will replace the cheaper fixed price contract of the Ilijan gas-fired power plant of South Premiere Power Corporation (SPPC) of the San Miguel...
Take center stage as SM celebrates Women Power throughout the month of March. A lot of activities, both online and on-ground, are in store to empower women and girls all over the country. Photo courtesy of SM City Lucena Photo courtesy of SM City San Jose del Monte Join the Future of Women Global...
Businesses are looking for ways to expand their global footprint, better serve their customers, and reach new markets. One solution that has gained popularity in recent years is outsourcing various back-office processes to the Philippines. The Philippines is known for its strong customer service...
The use of advanced data analytics in contact centers in the Philippines can help companies manage customer experience (CX) by providing insights into caller behavior and interactions. This can identify patterns and trends that management can then employ to tailor the overall CX. Call centers use...
Ipilan Nickel Corporation (INC), a subsidiary of diversified conglomerate Global Ferronickel Holdings, Inc. (FNI), is authorized to continue mining operations at its site in Brooke’s Point, Palawan under its agreement with the government. In a disclosure to the Philippine Stock Exchange, FNI said...
Advanced technology, including Artificial Intelligence (AI) and Machine Learning (ML), is rapidly transforming the way call centers in the Philippines provide customer support. These technologies are enabling the country’s contact centers to automate repetitive tasks, analyze customer data, and...
The International Federation of the Phonographic Industry (IFPI), representing the recording industry worldwide, announced Taylor Swift as the winner of its 2022 Global Recording Artist of the Year Award. This is her third time to bag the award after achieving the feat in 2019 and 2014....
