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Globe offers free roaming services in Taiwan after earthquake - here is how to use it

Published Apr 4, 2024 02:14 am

Globe provides free communication channels to Filipinos in Taiwan following the 7.2 magnitude earthquake last Wednesday.  All Globe postpaid, prepaid and TM subscribers with roaming services in Taiwan will automatically receive free roaming call, text and data services so they can get in touch with loved ones or make emergency calls.  No registration is needed.  

The services include 15 minutes of incoming and outgoing calls, 15 texts to all networks, and 1GB of data (whichever service is currently available).  The services are valid for 7 days at no extra cost.

How to connect to the network?

Simply connect to Globe's roaming partners in Taiwan - Taiwan Mobile and Chunghwa Telecom.

How to make calls and send texts?

To make a call, use the international dialing format - dial + country code, area code and telephone number (ex. +63773101212) or dial + country code and mobile number (ex. +639171234567).

To send texts, type + country code and mobile number (ex. +639171234567).

How to use the free data allocation?

Turn on mobile data and data roaming.  Set the network connection to 3G or LTE.  A reminder to postpaid users to wait for the activation message before turning on their mobile data and data roaming.

Despite the challenges, Globe remains committed to supporting and providing assistance to its customers in Taiwan to help affected individuals contact their loved ones and cope with the aftermath of the earthquake.

The 7.2 magnitude that struck Hualien City, Taiwan last Wednesday was the strongest in 25 years.  The quake caused extensive damage and triggered landslides and tsunami warnings in Japan and the Philippines.

Visit http://www.globe.com.ph/international/roaming to know more of Globe's roaming services.
 

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