A "rude" American was prevented entry to the Philippines after showing "very rough manners" and writing "expletives" on the online data collection platform eTravel, the Bureau of Immigration (BI) said on Thursday, Nov. 9.
Immigration Commissioner Norman Tansingco identified the American as Anthony Joseph Laurence, 34, who arrived at the Ninoy Aquino International Airport (NAIA) Terminal 3 from Thailand last Tuesday, Nov. 7.
"The passenger initially showed disdain towards the primary inspector after he was reminded to fill out the eTravel online form," Tansingco said.
The eTravel System, which was supposed to be filled out 72 hours prior to arrival, was designed to replace the paper-based arrival and departure cards to streamline and enhance immigration processes at international ports, he said.
After filling up the eTravel, Tansingco said the American reportedly tossed his passport and his mobile phone angrily to the immigration officer upon returning.
"After verifying in our system, the officer discovered that the passenger keyed in a made-up address in the Philippines, did not include his full name, and inputted profane words in his entry," he also said.
“We expect all individuals to conduct themselves with respect and adhere to the established procedures. Any violation of these procedures will be dealt with firmly," he warned.
He pointed out that immigration officers at the airports have been instructed to exercise maximum tolerance with every passenger, however, the American “overstepped his boundaries.”
"Such behavior is not only disrespectful but also undermines the efficiency of the system," as Tansingco assured that "our agency is committed to ensuring a seamless experience to the traveling public."