NPC, DICT forge partnership on digital security, privacy quick response initiative
By Sonny Daanoy
At A Glance
- The main objective of the project is to implement a "complaints-handling system" that will quickly address privacy violations and concerns.
- The DICT will allocate resources for the DSPQR Project and establish a framework for NPC to provide regular reporting.
- NPC will act as the implementing unit of the DICT, with a primary focus on increasing awareness, educating individuals and organizations.
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The National Privacy Commission (NPC) has signed a Memorandum of Agreement (MOA) to begin a collaborative partnership with the Department of Information and Communications Technology (DICT) for the Digital Security and Privacy Quick Response (DSPQR) Project.

"The MOA between NPC and DICT is a significant step towards ensuring the digital security and privacy of our fellow Filipinos," Privacy Commissioner John Henry D. Naga said in a statement on Wednesday, Oct. 18.
"The Digital Security and Privacy Quick Response Project will empower us to swiftly address privacy concerns and violations, ultimately upholding every citizen's right to privacy in this digital age," Naga explained.
The main objective of the project is to implement a "complaints-handling system" that will quickly address privacy violations and concerns to ensure all citizens' fundamental right to privacy.
NPC said the DSPQR project will be integrated with the Government Digital Transformation Bureau's eGov Super App—a government application project aimed at unifying all government-related systems.
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As part of the partnership, the DICT will allocate resources for the DSPQR Project and establish a framework for NPC to provide regular reporting.
Meanwhile, NPC will act as the implementing unit of the DICT, with a primary focus on increasing awareness, educating individuals and organizations about the DSPQR Project, and showcasing its efficacy in addressing privacy concerns and cybersecurity threats.
The project will be operational on Oct. 25.
"NPC will play a vital role in triaging cases involving cybersecurity threats, consumer-related concerns, and data privacy issues monitored and reported through the Consumer Complaint Center, Contact Center ng Bayan, National Computer Emergency Response Team, and the NPC," the Commission said.
Moreover, DICT Secretary Ivan John Uy emphasized that the DICT and NPC share the same goal of safeguarding the public's privacy.
"During this Cybersecurity Awareness Month, the DICT and NPC share a common goal: to protect the fundamental right to privacy while strengthening our resilience against the ever-evolving landscape of cyber threats," Uy said.
"We also encourage our citizens to be vigilant and proactive in safeguarding their digital well-being. Report any privacy concerns or incidents promptly, as your active role is essential to our collective effort to ensure a safer and more secure online environment for every Filipino," he added.
The MOA signing was also attended by Deputy Privacy Commissioner Nerissa N. De Jesus and Privacy Executive Director Ivin Ronald D.M. Alzona at the National Cybercrime Hub in Taguig City last Oct. 11.