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Manila Bulletin devider Technews devider Updated solutions to reduce the impact of outages across IT systems

Updated solutions to reduce the impact of outages across IT systems

Published Mar 10, 2021 06:00 pm

ASG Technologies Strengthens Performance and Capacity Management for Hybrid IT Infrastructures 

 ASG Technologies, a leading provider of solutions for the information-powered enterprise, today announced updates to its ASG-TMON® and ASG-TMON® PA Scope solutions. As foundational solutions of ASG’s performance management suite, ASG-TMON and ASG-TMON PA Scope enable infrastructure and operations (I&O) teams to gain a deeper understanding of the health of their mainframe and distributed systems, making it easier to accelerate the mean time to repair (MTTR) of issues in end-to-end value streams and reduce the impact of outages across IT systems. 

Organisations accelerating their digital transformation initiatives demand resilient IT infrastructure and agile operations. This requires equipping I&O leaders and their teams with immediate insights into systems performance and capacity to identify and resolve bottlenecks in business-critical value streams.   

With ASG-TMON and ASG-TMON PA Scope, an advanced browser-based interface for the ASG-TMON PA product, I&O teams use one solution for performance and capacity insights across their hybrid IT infrastructure—from mainframe to cloud. Teams using ASG-TMON can increase their agility with end-to-end value stream performance monitoring allowing them to quickly get to the root cause of outages and slowdowns.   

Key updates to ASG-TMON and ASG-TMON PA Scope include:

  • Health Monitor (ASG-TMON) – delivers comprehensive monitoring of mainframe health via heat map analysis of key performance indicators (KPI) and metrics based on IBM and industry best practices, enabling I&O teams to quickly identify anomalies and reduce MTTR in mainframe-supported value streams.
  • Heat Map (ASG-TMON PA Scope) – delivers a centralised heat map view of infrastructure performance “hot spots,” enabling I&O teams to monitor the performance of systems spanning various platforms, databases and environments and reduce time spent identifying issues.
  • Alert Analysis (ASG-TMON PA Scope) – enables the agile identification of trouble areas in a system through a graphical bubble chart analysis view that displays concentrations of alerts and their corresponding systems​

“Since implementing ASG-TMON at Primerica in 2013, we have reduced our mean time to repair for improved mainframe availability and reduced our CPU overhead to support continuous monitoring of our mainframe. We’re pleased to see ASG continue its commitment to innovating its performance management solutions for customers like us," said Abel Melchiore, Data Center Senior Vice President at Primerica. 

“Today’s organisational infrastructure often spans a variety of environments, making it difficult for infrastructure and operations leaders to have a clear view of the overall health of their IT systems,” said Jeff Cherrington, Vice President, Product Management, Systems at ASG. “With updates to ASG-TMON and ASG-TMON PA Scope, we are eliminating these challenges by creating a single, comprehensive view of the entire ecosystem, enabling users to focus on reducing bottlenecks and driving lower-cost mean time to repair.” 

To learn more about ASG-TMON and ASG-TMON PA Scope, visit our blog or join us for a webinar on March 16, 2021 at 11:00 a.m. ET featuring John Crossno, ASG’s Director of Product Management.  

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