Senator Mark Villar assured that the Business Process Outsourcing (BPO) industry will not be affected by the total ban on Philippine Offshore Gaming Operators (POGOs) as he led the inspection of Special Class BPOs (SCBPOs) in Aseana, Parañaque City. Senator Mark Villar leads the inspection of...
More than two years into the pandemic, organizations in the Philippines are now slowly going back to their offices. With Metro Manila and most parts of the country now on Alert Level 1 the most lenient restrictions set by the authorities amid the current health crisis, companies are starting to...
Contact centers in the Philippines and across the world have long evolved beyond the mere answering of a phone call when that is needed. As the demand for support rises across many industries so do the available solutions. Contact centers are responsible for so much more now, oftentimes they have...
The Department of Trade and Industry (DTI) has strongly batted for the lifting of locational investment restrictions, including business process outsourcing (BPO) operations in Metro Manila, to create more jobs, especially in the country’s capital. Trade and Industry Secretary Ramon M. Lopez said...
Majority or 91 percent of manufacturing firms and 77 percent of IT-BPOs operating in the various economic zones nationwide are back to their operations enabling more than 1.181 million employees to go back to work again after 6 months of work disruption. Philippine Economic Zone Authority Director...
The pandemic did trigger the digital transformation journeys with 80 percent of companies implemented work from home arrangements, but there is also a substantial number of local businesses that were already spending on digital transformation pre-pandemic but do not continue to do so post pandemic,...
