The domestic contact center industry is projected to grow revenues by five percent to more than $35 billion this year, driven by the sector’s resilience amid external pressures and the growing role of artificial intelligence (AI) in customer experience. The Customer Xperience Association of the...
The influential Makati Business Club (MBC) and the Management Association of the Philippines (MAP) called on the Senate to remain non-partisan in the upcoming impeachment trial of Vice President Sara Duterte, warning that pursuing political interests could further damage public trust in the...
The local fragrance scene continues to grow rapidly, with both international and homegrown scents flooding the market, and online communities becoming increasingly active. But while perfume culture thrives, not everyone feels welcome enough to explore it comfortably, and for many young Filipinos,...
The International Association of Business Communicators (IABC) Philippines has overhaulled its leadership structure for the 2026-2028 term, appointing Richard Arboleda as president to guide the organization through an increasingly complex landscape for corporate communications. Arboleda succeeds...
A nearly seven-year-old policy that froze new Philippine Economic Zone Authority (PEZA) ecozone approvals in Metro Manila may need to be revisited as compliant office space in key central business districts (CBDs) becomes increasingly scarce, according to property consultancy Colliers. In a May 19...
As global uncertainty continues to reshape industries, PHILSME is expanding its platform and calling on entrepreneurs to take a more active stance in today’s shifting market environment. “When uncertainty rises, leaders don’t retreat—they reposition,” said PHILSME CEO and Managing...
The Makati Business Club (MBC) appointed Julia Abad as its new executive director, the first woman to lead the influential business advocacy group in its four-decade history. Abad will assume the role on July 1, 2026, succeeding Rafael “Apa” Ongpin, the organization announced in a statement on...
GCash for Business, the enterprise arm of the country’s dominant digital wallet, has entered into a partnership with global fintech platform Pine Labs to overhaul its merchant acquisition strategy and modernize payment infrastructure for small businesses. In a statement, Pine Labs said the...
Cebu-based listed fuel trader and retailer Top Line Business Development Corp. is set to accelerate its infrastructure expansion, earmarking proceeds from its fundraising activity for depot renovations and efforts to increase storage capacity. In a media briefing on Monday, May 11, Constance Marie...
Top Line Business Development Corp. is moving to future-proof its energy retail footprint in the Visayas through a partnership with Vietnamese infrastructure firm V-Green Charging Stations Philippines Inc. to install electric vehicle (EV) hubs across its fueling network. In a statement on Friday,...
On 06 May 2026, the Chinese Filipino Business Club, Inc. (CFBCI) formalized its collaboration with the Philippine Marketing Association (PMA) through the ceremonial signing of a Memorandum of Agreement. The ceremony was held at CFBCI’s head office in Binondo, Manila, and was attended by President...
Samarkand, UZBEKISTAN — The information technology and business process management (IT-BPM) industry, the Philippines’ top dollar earner, needs to overcome infrastructure and talent challenges while keeping pace with emerging technologies such as artificial intelligence (AI) to maintain its...
