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Manila Bulletin devider Business devider SSS implements online filing of disability claims

SSS implements online filing of disability claims

Published May 26, 2023 05:18 am
As part of the streamlining, simplification, and automation of all its benefit processes, the Social Security System (SSS) said that disability benefits claim applications can already be filed online. In a statement, Rolando Ledesma Macasaet, SSS president and chief executive officer, said the online filing of disability claim applications has been made available since last January through the My.SSS Portal. Macasaet said this online provision is part of the SSS’ continuous compliance with the Ease of Doing Business and Efficient Government Services Delivery Act of 2018. "With the implementation of Online Filing of Disability Claim Applications under our Social Security Program, we are proud to say that we have finally put all SSS benefit and loan programs onto online platforms,” Macasaet said. “Our members can access them at their convenience 24/7, without the need to visit our branches,” he added. To use the online Disability Claim Application (DCA) facility, members must have a registered account in the My.SSS Portal in the SSS website and a Unified Multi-Purpose Identification (UMID) Card enrolled as an ATM or an approved disbursement account in the Disbursement Account Enrollment Module (DAEM). Members can access this facility by logging in to their My.SSS account and clicking “Apply for Disability Claim” under the Benefits Tab. The system will validate the member’s records and eligibility to the benefit upon online application, where the results will be displayed on-screen. Qualified members will be required to upload supporting documents such as a medical certificate issued or accomplished by their attending physician within the last six months, and other documents deemed necessary by the SSS. All DCAs are subject to medical evaluation. Members who are required to report for Physical Examination and Interview (PEI) at the Medical Evaluation Center of any SSS Branch will be given 20 days from the date of e-mail notification to comply. Otherwise, the transaction will be rejected. Applicable notifications will be sent to the registered e-mail addresses of members such as acknowledgment of successful submission; compliance to report for PEI; approval, rejection, or denial of claim; and/or other notifications deemed necessary by the SSS. The SSS Disability Benefit is a cash benefit granted to a member who becomes permanently disabled either partially or totally. A member must have at least 36 monthly contributions before the semester of disability to qualify for a lifetime monthly pension, in case of total disability cases; or a monthly pension for a specified number of months for partial disability cases. Those who have not met the said required number of contributions but have at least one monthly contribution before the semester of disability will only qualify for a lump sum disability benefit, based on the guidelines provided under the Social Security Law.
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