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Manila Bulletin devider Business devider Trade & Industry devider Australian healthcare firm Kairos Care eyes Philippine BPO expansion

Australian healthcare firm Kairos Care eyes Philippine BPO expansion

Published Aug 18, 2026 05:05 pm
Australian healthcare provider Kairos Care is looking at setting up information technology and business process outsourcing (IT-BPO) operations in the country to support its business, according to the Philippine Economic Zone Authority (PEZA).
In a statement, the investment promotion agency said it welcomed executives of the company during their visit to the PEZA Investment and Corporate Center in Pasay City on Aug. 13 to explore investment opportunities.
PEZA said Kairos Care is open to establishing IT-BPO operations in the country to support its health services in Australia and other markets.
Headquartered in Sydney, Kairos Care is a healthcare provider that specializes in general practice, mental health, disability support, and aged care services.
The company is interested in expanding in the country through IT-BPO operations focused on export-oriented administrative and back-office operations.
It is also open to exploring partnerships with local universities for internship opportunities and future talent recruitment.
Likewise, potential wellness and rehabilitation partnerships with domestic resorts are also on the table for its mental health and disability care programs.
Over time, Kairos Care intends to scale up its Philippine operations to provide outsourced services to other healthcare organizations.
PEZA Director General Tereso Panga said Kairos Care is well-positioned for growth in the country given the competitive advantages of the ecozone system and the incentives provided to locators.
Panga said its potential entry into the IT-BPO sector reflects the growing potential for investment partnerships between Australia and the Philippines.
He added that this is also aligned with the growing importance of artificial intelligence (AI) in the healthcare sector and the need for a future-ready workforce.
“The engagement comes at an opportune time as PEZA continues to attract export-oriented, technology-enabled investments that connect Philippine talent to global markets,” he said.
In the seven months through July, PEZA said it approved ₱151.9 billion worth of investment pledges, up by 67 percent from the ₱90.96 billion recorded in the same period last year.
These investments cover 174 new and expansion projects, which are expected to generate $5.91 billion in export value and create 26,047 direct jobs. (Dexter Barro II)

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Philippine Economic Zone Authority (PEZA) Kairos Care information technology and business process management (IT-BPM)
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