Sustain high public trust, satisfaction ratings, Nartatez tells PNP commanders
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Gen. Jose Melencio C. Nartatez, Jr., chief of the Philippine National Police (PNP), ordered all police commanders to regularly review the efficiency of their peace and order strategic implementation in order to sustain the high public trust and satisfaction ratings of the police.
Nartatez issued the order after the release of the OCTA Research survey for the second quarter of 2026, 65 percent of adult Filipinos trust the PNP, higher than the 63 percent recorded in March 2026.
The same survey also indicated that 63 percent of respondents were satisfied with the PNP’s performance, up from 61 percent in the first quarter of the year.
Nartatez commended police personnel, saying the rise in public trust and satisfaction ratings would have not been possible had it not been for their dedication, professionalism and commitment to serve and protect the Filipino people.
“The trust and satisfaction ratings obtained by the Philippine National Police (PNP) in a recent survey should serve as a motivation to do more in order for the public to feel the hard work and sacrifices of every police officer in keeping all streets and communities safe,” said Nartatez.
“To serve and protect the Filipino people is the mandate of your PNP and doing them with honor, compassion and integrity is a commitment that we continue to pursue and strengthen,” he added.
Nartatez said the figures also affirm the efficiency of the police force as an organization and proof that the wisdom behind the Enhanced Managing Police Operations (EMPO) has been effective and working well.
He noted that the improved ratings should not lead police personnel to become complacent, instead, inspire them to further improve police services and strengthen the PNP’s response to the public.
Following the result of the survey, Nartatez said he expects all police commanders down to the station levels to study the survey result and review the existing crime prevention measures to identify the gaps and further improve the peace and order measures.
“Maintaining peace and order is a continuing process that needs constant review and adjustments,” said Nartatez.
“The goal has always been to make the Filipino people feel every decline in crime rate—and we are thankful that this is being appreciated with high trust and satisfaction ratings,” he added.