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Manila Bulletin devider Technews devider HCLTech strengthens its Philippines presence, championing Filipino talent for global digital services

HCLTech strengthens its Philippines presence, championing Filipino talent for global digital services

Published Aug 7, 2026 11:15 am
HCLTech reinforces its commitment to the Philippines as a strategic global delivery hub, empowering Filipino talent to drive next-generation digital solutions.
Filipino professionals have long been recognized by global organizations for their strong work ethic, English proficiency and cultural adaptability. Today, they are at the center of one of the world’s most dynamic industries, powering digital transformation and global service delivery. As this demand continues to grow, leading global technology companies are increasingly investing in the Philippines, not just as an outsourcing destination, but as a critical hub for innovation and talent.
HCLTech, a leading global technology company operating in more than 60 countries, has been at the forefront of this transformation since establishing its operating in the Philippines in 2010. Over the past decade and a half, the company has built a strong and scalable delivery footprint, enabling Filipino talent to contribute to global IT and digital transformation programs across industries.
From its early beginnings in Digital Process Operations (DPO), HCLTech has evolved its Philippines operations into a strategic global delivery hub within its worldwide network. Today, the country plays a pivotal role in supporting global clients, with operations spanning multiple delivery centers across Metro Manila and contributing significantly to HCLTech’s global delivery capability.
Accelerating Growth Amid Rising Digital Demand
The rapid evolution of digital technology landscape continues to reshape industries and create new opportunities for talent worldwide. In Philippines, this shift is expanding access to higher value roles, enabling professionals to move beyond traditional outsourcing into technology-driven and digital-first careers.
HCLTech has experienced sustained growth in the Philippines, driven by increasing demand for digital, infrastructure and customer experience services.
The company’s continued investment in local talent and digital infrastructure underscores its commitment to advancing technology and supporting the dynamic needs of both clients and employees in the region.
“The Philippines continues to be a strategic hub for HCLTech and a key driver of our long-term growth strategy,” said Roopesh Mishra, Nearshore Country Lead, HCLTech. “With strong language capabilities, customer-centric mindset and growing technical expertise, Filipino professionals enable us to deliver high-quality services to global clients while creating meaningful career opportunities locally.”
Roopesh Mishra, Nearshore Country Lead, HCLTech
Roopesh Mishra, Nearshore Country Lead, HCLTech
Building on its strong foundation, HCLTech in the Philippines has expanded beyond Contact Center into service desk and advanced technical support operations, supporting Infrastructure and Digital Foundation services. This expansion reflects the company’s broader nearshore strategy – providing clients with scalable, cost-effective and high-quality delivery while maintaining global service excellence.
A Strategic Hub for Global Talent and Innovation
As global enterprises increasingly adopt distributed delivery models, the Philippines has emerged as a critical hub for digital talent. HCLTech’s continued investment underscores its confidence in the country’s ability to deliver both scale and quality.
“The Philippines has become a critical hub for digital talent, helping global businesses access the skills, agility and operational efficiency they need to grow. At HCLTech, we are proud to create meaningful career pathways for Filipino professionals while supporting our clients with smarter, more efficient and cost-effective ways of working,” said Roopesh Mishra, Nearshore Country Lead, Philippines, HCLTech.
Glocal: Local talent, global opportunities
HCLTech’s growth in the Philippines reflects the trust of global clients’ and the strength of Filipino talent. The company continues to expand opportunities for professionals to take on more complex, high-value roles—moving beyond traditional service delivery into digital, AI-enabled, and technology-driven work.
“Filipino talent is a must in our operations. Which is why we invest in skills building, leadership capability, and long-term career pathways for our people. We believe that every employee can find their spark as long as we empower them to discover their passions, unlock their potential and shape the future of technology,” added Amrita Das, Head HR, Growth Markets (APAC), HCLTech.
Amrita Das, Head HR, Growth Markets (APAC), HCLTech
Amrita Das, Head HR, Growth Markets (APAC), HCLTech
Looking Ahead
HCLTech’s continued investment in the Philippines signals a strong vote of confidence in the country’s talent ecosystem and its role in the global digital economy. As demand for digital transformation accelerates, the company remains focused on strengthening its capabilities in digital workplace services, business services and next-generation technologies.
With a foundation built on trust, talent and innovation, HCLTech is well-positioned to further expand its presence, contributing to the Philippines’ growth as a premier global technology and digital services hub.

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