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ERC suspends power disconnections amid energy emergency

Published Jul 16, 2026 05:28 pm

The Energy Regulatory Commission (ERC) has ordered power distributors to suspend electricity service disconnections, among other measures to ensure consumer protection amid the ongoing energy emergency.

In an advisory issued on Thursday, July 16, the ERC directed distribution utilities (DUs) to suspend service disconnections within their respective franchise areas. This covers residential and business consumers with unpaid electricity bills for the billing periods from August to October.

In addition, DUs were directed to provide customers with flexible payment arrangements, such as staggered or deferred payment schemes, to help ease their financial burden.

“Consumers, with monthly consumption not exceeding 200 kilowatt-hours (kWh), are allowed to defer payment of their electricity bills for the extended covered billing period and pay the same on a staggered basis for at least three months from receipt of the electricity bill,” the ERC said.

The deferred payments may be spread over at least three months through installments reflected in succeeding billing statements.

Despite these payment arrangements, the ERC urged consumers who are financially capable to continue paying their electricity bills on time.

The commission also directed power generators and transmission service providers to allow DUs to defer settlement of their obligations. These include partner generation companies, state-run Power Sector Assets and Liabilities Management Corp. (PSALM), National Power Corp. (NPC), National Transmission Corp. (TransCo), National Grid Corp. of the Philippines (NGCP), and independent power producers (IPPs), among others. - Gabriell Christel Galang

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