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Manila Bulletin devider Philippines devider Visayas devider Digital healthcare platform pilots in Cebu City

Digital healthcare platform pilots in Cebu City

Published May 11, 2026 10:55 pm
DEVELOPERS of Klinikahub discussing how the digital healthcare platform works. (Calvin Cordova)
DEVELOPERS of Klinikahub discussing how the digital healthcare platform works. (Calvin Cordova)
CEBU CITY – Cebuanos can now book medical appointments at their fingertips.
Cebu was chosen as the pilot area for the launching of a digital healthcare platform that aims to streamline operations and improve coordination between patients and healthcare providers.
Soon to be available in other areas in the country, Klinikahub is a cloud-based clinic management platform that enables healthcare facilities to handle patient records, appointments, billing, reporting, and other administrative tasks in one system accessible via desktop, mobile, and web applications.
Klinikahub Managing Director James Antiporta said the platform is designed as an all-in-one solution for clinics transitioning to digital operations.
The platform has features that improve efficiency in healthcare facilities and support better patient care and record management.
Antiporta said the idea of developing the application started when the Covid-19 pademic struck in 2020.
“I believe you have experienced going to a clinic, right? And you know how inconvenient it is and you don’t know what time you will be called, and sometimes you just end up guessing,” Antiporta said the launch of platform on Saturday, May 9.
The creation of the addresses the perennial problems in clinic visits, particularly inefficient technology integration in healthcare that leads to uncertain schedules and long waiting times. These difficulties affect working individuals and patients undergoing routine checkups, Antiporta said.
The platform uses an artificial intelligence-powered advanced queueing system that guides patients to available services and automatically redirects them to other departments when lines are long, reducing waiting time and preventing repeated movements between stations like X-ray and physical examination.
Antiporta said the system improves patient flow by allowing users to move through available services more efficiently without unnecessary delays or back-and-forth between queues.
Lead Full-Stack Developer Archie Ranay said the platform takes a patient-centered approach, letting users search clinics and doctors, book appointments online, and receive instant confirmations, while clinics get digital notifications that reduce manual registration and paperwork.
The system allows one-time patient registration, with secure access for authorized clinics. Antiporta said assistance is available for senior citizens and users who need help with digital use.
Available on Google Play Store and will soon rollout in the App Store for Apple users, the platform includes a verification process where an onboarding team checks clinic credentials and compliance before listing.
Developers said it runs on Amazon Web Services with encryption, firewall protection, server redundancy, and data privacy compliance.
Customer support currently runs through chat and email, with plans to add phone support and expand nationwide.
Chief Technology Officer Arjan Biscarra said the platform will expand to include procurement for medical supplies and equipment through business-to-business ordering, along with integration with health maintenance organizations for Letters of Authorization and pharmacy systems for electronic prescriptions.
Marketing Architect Vincent Geniston said group and bulk bookings from companies and HMOs will be handled through integrated systems.
Gension assured that patient-level accuracy and data privacy will be protected when using the platform.

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Klinikahub Cebu
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