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Manila Bulletin devider Philippines devider National devider Domestic abuse leads VAWC-related 911 calls in 2025–2026, gov't data shows

Domestic abuse leads VAWC-related 911 calls in 2025–2026, gov't data shows

Published Mar 26, 2026 03:43 pm
PHOTO FROM PIXABAY
PHOTO FROM PIXABAY
Domestic abuse remains the most reported concern in calls related to violence against women and children (VAWC) received by the government’s emergency hotline, according to the Emergency 911 National Office.
Data from January 2025 to February 2026 showed that domestic trouble topped all reported cases, with 2,533 calls involving physical, sexual, psychological, or economic abuse.
Wife battery and maltreatment followed with 214 and 209 cases, respectively, while 106 incidents of rape and 173 cases of child abuse were also recorded.
Other cases logged through the hotline included sexual harassment (80), acts of lasciviousness (60), prostitution (eight), human trafficking (five), abandoned children (three), and abortion (one). 
Most VAWC-related calls came from Calabarzon, Metro Manila, Central Luzon, and Cebu province, followed by Dumaguete and Bacolod cities.
In a statement, E911 National Office Executive Director Francis Fajardo said the hotline receives an average of 300 to 500 VAWC-related calls monthly,
He also noted an increase in reporting since the rollout of the Unified 911 system in September 2025.
However, Fajardo explained that the rise does not necessarily indicate more abuse cases but reflects improved reporting due to easier access to the hotline and faster response enabled by next-generation technology.
He added that call-handling efficiency improved to 98 percent from 48 percent in 2024.
Despite this, many victims remain hesitant to report incidents even with confidential assistance available through the Philippine National Police and barangay VAWC desks.
Robert Llaguno, Country Head of NGA Philippines, assured victims they can safely and privately call 911.
“Abuse victims need not fear exposure or suffer retaliation from their tormentors when they call for help using 911,” he said.
“The next-generation emergency system that we have has enhanced security and privacy protocols that protect caller confidentiality even while voice calls, real-time text, photos or videos are being transmitted,” he added.
He said all data, including caller location, is protected from unauthorized access and used only to deliver immediate assistance.
Llaguno added that the system allows faster coordination among responders, including the Philippine National Police, Bureau of Fire Protection, medical services, and local government units, enabling quicker response to emergencies.
He said the service is free, available 24/7, and supports multiple languages, including Tagalog, Cebuano, Waray, Ilocano, and Tausug.
He urged the public to continue using the hotline beyond Women’s Month, as he emphasized the need to ensure protection and support for women and children.

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911 DOMESTIC ABUSE VAWC WOMENS MONTH
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