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Manila Bulletin devider Entertainment devider Celebrities devider Miss Grand International 2025 Emma Tiglao puts restaurant on blast over rude waiter

Miss Grand International 2025 Emma Tiglao puts restaurant on blast over rude waiter

Published Mar 15, 2026 04:09 pm

Reigning Miss Grand International Emma Tiglao has called on the management of a restaurant after her family encountered a rude waiter while having lunch on Saturday.

Miss Grand International 2025 Emma Tiglao (Images courtesy of Facebook)
Miss Grand International 2025 Emma Tiglao (Images courtesy of Facebook)

Later, the restaurant management issued an apology to Emma. It seems that the international beauty queen accepted the apology after encouraging her fans to move on from the incident. Emma's full post:

"I don’t usually rant online, but I believe this experience is worth sharing so others can be aware of it and, hopefully, we can all learn from it.

"Earlier today, my family and I had lunch at Crabs N Crack (Infinity Branch). Seafood is actually one of our favorites, so we were excited and ordered Bundles A and B with chili-garlic, Cajun, and butter-garlic sauce.

"When the food arrived, the order was different from what we had requested. Instead of chili garlic, it came with two Cajun and one butter garlic. We politely mentioned the mistake, but we were told it could no longer be changed because it had already been prepared. Since we didn’t want to make things complicated, we simply asked if we could have a little chili garlic sauce on the side instead.

"To their credit, the staff acknowledged the mistake and gave the sauce as a complimentary request. We appreciated that gesture.

"However, while we were preparing to have the food packed for takeout, the waiter who handled our order said, “ANG KAPAL NG MUKHA.” I heard it from behind (pero alam mong pinarinig sa inyo).

"At that moment, my heart started racing and my hands turned cold. I’m not someone who looks for conflict, but I also believe that respect should never be optional.

"As a business owner myself, we always remind our team that no matter how busy or stressful the day gets, we must always treat customers with kindness and professionalism. A single moment of disrespect can stay with someone longer than we think.

"To the waiter who said those words, I genuinely hope this becomes a lesson not just for you, but for all of us in the service industry. We are all human, and we all deserve to be treated with dignity.

"CUSTOMER KA RIN KUYA AT FOR SURE AYAW MO RIN NA GAWIN SAYO YUNG GINAWA MO SA AKIN.

"I also want to acknowledge the assistant manager's apology for the waiter’s manner, which we appreciate.

"Let’s all choose patience, kindness, and respect in every interaction."

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