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Manila Bulletin devider Philippines devider National devider Nartatez: No room for grumpy, arrogant cops in PNP

Nartatez: No room for grumpy, arrogant cops in PNP

Published Mar 11, 2026 06:50 pm
Gen. Jose Melencio C. Nartatez, Jr., chief of the Philippine National Police (PNP), advised all policemen to be courteous and active in responding to the complaints and requests for assistance, as he emphasized that there is no room for bad and rude services in the organization.
Nartatez issued the statement following a case in Bahrain where a government personnel reportedly disrespected overseas Filipino workers, an incident that drew the ire of President Marcos and eventually led to the relief of that worker from the Department of Migrant Workers (DMW).
“The Philippine National Police has no room for grumpy and arrogant personnel. As government workers, efficient public service anchored on professionalism and respect is a daily requirement,” said Nartatez,
“Always bear in mind the basic concept of the Golden Rule. Let us always be kind and courteous to the very people we vowed to serve and protect,” he added.
Nartatez warned of consequences if any personnel are found to be rude and mishandling any call for assistance, whether it be in police stations and offices, or on the streets.
He also ordered chiefs of police and heads of other units to ensure that all police helplines are operational so these could be reached by citizens both locally and abroad.
The PNP chief also reminded officers not to abuse their authority, “Let us be kind. Let us not be arrogant just because we are in power. Instead, let us extend our helping hand, especially to those who are in need.”
Nartatez also encouraged the public to report any misconduct or inappropriate behavior by police personnel so that such issues can be properly investigated and addressed.
He reiterated that accountability, professionalism, and service are the core values of the police organization.
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