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Antitrust watchdog streamlines complaint system

Published Jan 5, 2026 03:54 pm
The country’s antitrust watchdog Philippine Competition Commission (PCC) is upping the ante in its mandate to ensure fair competition in the market by streamlining the process of reporting through a newly launched online portal.
Opened to the public on Dec. 18, the PCC said its new case reporting system is now accessible for individuals to submit reports of potential anti‑competitive practices.
Developed with support from the Korea International Cooperation Agency, the system replaces the previous time-consuming procedure, which often acted more as a hurdle than a bridge for raising concerns.
Before, complaints must first email requests for SharePoint access, wait for the creation of dedicated folders, and receive login details before being able to submit reports.
The new case reporting system enables the public to directly lodge their complaints and securely upload relevant documents through the online portal in a straightforward manner.
PCC Chairperson Michael Aguinaldo said the system is a major leap towards involving the public in building a competitive marketplace.
“By making reporting faster, simpler, and more secure, we are strengthening our collective effort to ensure fair markets for all,” said Aguinaldo.
He added that the system reflects the PCC’s commitment to transparency, efficiency, and consumer welfare.
The case reporting system can be accessed at ccms.phcc.gov.ph
Under the Philippine Competition Act, the PCC oversees anti‑competitive practices, abuse of dominance, and anti‑competitive mergers and acquisitions.
The commission ensures that there is a level playing field for businesses, while upholding the welfare of consumers.
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