DOH: Nearly 1,000 callers seek help from mental health hotline
Relationship problems, anxiety, and depressive symptoms top reasons for calls
The Department of Health (DOH) records nearly 1,000 mental health hotline calls during Christmas–New Year period. (Photo from Unsplash)
The Department of Health (DOH) on Saturday, January 3, said that nearly 1,000 people reached out for help through its Mental Health Hotline over the recent holiday period, with relationship problems, anxiety, and depressive symptoms emerging as the most common reasons for seeking support.
A total of 961 individuals sought assistance from the DOH Mental Health Hotline operated by the National Center for Mental Health (NCMH) from December 21, 2025, to January 2, 2026, according to data released by the health department.
The DOH said the highest number of calls was recorded on December 30, with relationship or love life issues, anxiety, and depressive symptoms cited as the most common concerns.
The surge in calls highlights the growing need for accessible mental health support, particularly during the holiday season and the transition to the new year.
The DOH said it will continue surveillance and monitoring until January 5 to closely track call trends and ensure timely psychosocial support for those in need.
The health department also assured the public that mental health hotlines remain fully operational to respond to mental health concerns and crisis situations.
Meanwhile, the DOH encouraged individuals experiencing emotional distress, severe stress, or mental health crises to seek immediate help through the following hotlines: NCMH Crisis Hotline—1553; 0919-057-1553; and 0917-899-8727.
The DOH said trained mental health professionals are available to provide counseling, support, and appropriate referrals.