BPI ends direct GCash, Maya loading; bank transfers now required

The Bank of the Philippine Islands (BPI) is phasing out its direct e-wallet loading feature for GCash and Maya on Feb. 13, 2025.

After this date, BPI customers will no longer be able to use the "Load E-Wallet" option within the BPI mobile app to fund their GCash or Maya accounts.

Instead, BPI is advising users to transfer funds via InstaPay and PesoNet using the "Transfer to other banks" function. Within this feature, customers can select "G-Xchange" for GCash or "Maya Philippines Inc/Maya Wallet" for Maya.

BPI explained that this shift is in line with Bangko Sentral ng Pilipinas (BSP) Circular 980, which outlines the National Retail Payment System Framework, and complies with recommendations from the Philippine Payments Management, Inc. (PPMI) as detailed in Advisory No. 2024-1104-020.

It added that the change aims to enhance the security and efficiency of digital transactions.