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Manila Bulletin devider Business devider Banking & Finance devider Pioneer Insurance partners with Lalamove for 'Goods Insurance'

Pioneer Insurance partners with Lalamove for 'Goods Insurance'

Published Dec 5, 2025 10:42 am
In photo (from left): Lalamove Operations Manager Jeff Balanga; Lalamove Managing Director Djon Nacario; Pioneer Insurance President and CEO Atty. Betty Medialdea; Pioneer Insurance General Accident Head Jenny Tolentino; and Pioneer Group Head Lorenzo Chan Jr.
In photo (from left): Lalamove Operations Manager Jeff Balanga; Lalamove Managing Director Djon Nacario; Pioneer Insurance President and CEO Atty. Betty Medialdea; Pioneer Insurance General Accident Head Jenny Tolentino; and Pioneer Group Head Lorenzo Chan Jr.
Pioneer Insurance teamed up with Lalamove to provide more secure and reliable deliveries through Goods Insurance. Effective November 7, every Lalamove delivery is automatically insured for up to ₱20,000 against loss, damage, or robbery.
The partnership comes at an ideal time when deliveries are expected to increase as the holiday season draws near.
“Filipinos use Lalamove for all their delivery requirements, from business deliveries to family gifts, especially when the holiday season gets hectic,” said Djon Nacario, Managing Director of Lalamove Philippines. “The automatic P20,000 insurance coverage applied to every Lalamove booking strengthens that trust by giving users built-in coverage through Pioneer Insurance.”
To complement Lalamove's swift deliveries, the insurance claim process has been simplified. Claims can be filed by completing the Lalamove Google Form, submitting a photo of the lost or damaged item along with the purchase or replacement invoice, and then receiving payment within seven days.
"This partnership is not just about working together", said Armand Pesigan, Pioneer Insurance Underwriting and Claims Head. "It’s about making things easier for our customers. By combining Lalamove’s speed with Pioneer Insurance’s dependability, we are creating solutions that simplify claims and improve every customer experience."
Pioneer continues to deliver innovative solutions with Lalamove, providing coverage that prioritizes customer welfare.
Goods Insurance is already active for Lalamove users. For more information, visit https://www.lalamove.com/en-ph/blog/lalamove-goods-insurance
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