Tanco's DigiPlus, PhilFirst insure gamblers' online funds
In photo (from left): Jasper Vicencio (President, AB Leisure Exponent, Inc.); Eusebio Tanco (Chairman, DigiPlus Interactive Corp.); Ana Evasco (Chief Operations Officer, PhilFirst)
Leading online gaming firm DigiPlus Interactive Corp. has tapped sister company Philippine First Insurance Co. Inc. (PhilFirst) to introduce the Philippines’ first-ever surety bond program for online gaming players.
In a disclosure to the Philippine Stock Exchange (PSE), DigiPlus said the landmark partnership between the two Tanco-led firms sets a new benchmark in player protection. The program takes effect immediately.
For players, this means more peace of mind every time they log in, as long as their electronic know-your-customer (eKYC) information is up to date and they continue to play within the platform’s guidelines.
Whether it’s a casual gamer or a loyal fan celebrating a big win, they can enjoy the games knowing their wallets and balances are even better protected.
Through this initiative, eligible players benefit from an added financial safeguard. The surety bond protects player balances of up to ₱1 million per player, without requiring customers to purchase a separate policy.
“DigiPlus is proud to be the first in the industry to roll out this level of consumer protection,” said DigiPlus and PhilFirst Chairman Eusebio H. Tanco.
He added that, “We are committed to putting our players first. With this surety bond, they can play confidently on BingoPlus, ArenaPlus, and GameZone, knowing that their funds are safeguarded.”
The surety bond safeguards player wallets and balances up to ₱1 million per player and the protection is in place immediately and applies automatically for all eligible players.
“This latest measure strengthens DigiPlus’ commitment to reliable customer service and protection, adding the surety bond to its 24/7 customer support and 130 plus physical BingoPlus stores nationwide, which already serve as convenient and trusted outlets for players,” the firm said.
It added that, “With the addition of the surety bond, DigiPlus continues to raise industry standards—delivering not only engaging and innovative gaming offerings but also a stronger guarantee of trust, security, and peace of mind for its customers.”