Philippine National Police (PNP) Chief Gen. Nicolas Torre III reaffirmed the agency’s commitment to fast and accessible service during his visit to the Bulacan Police Provincial Office (BPPO) at Camp Alejo Santos on Wednesday, August 6.
At the forefront of his message was the PNP’s 5-Minute Response Time (5-MRT) initiative, accessible via the 911 hotline.
During the command visit, ceremonial turnover of equipment, and pledge of support to the 5-MRT by Bulacan LGUs, Torre emphasized the critical importance of swift police action.
“Maraming hindi naniwala na ito ay kayang gawin. Bakit po limang minuto? Sapagkat kami ay naniniwala na sa isang taong nangangailangan ng tulong at tumawag sa 911, bawat segundo ng paghihintay is almost a lifetime—both figuratively and literally (Many doubt this can be achieved. Why five minutes? Because for someone calling 911 in a moment of need, every second feels like a lifetime—both figuratively and literally),” he said.
“Makakaasa kayo na ang inyong pambansang pulisya ay patuloy na paiigtingin ang aming pagseserbisyo hindi lamang dito sa Bulacan kundi maging sa buong bansa. Sisiguruhin namin na ang ating mga mamamayan, ang mga nangangailangan ng tulong ay aming mararating sa loob ng limang minute (Rest assured, your national police force will continue to strengthen service delivery—not only in Bulacan but nationwide. We will reach every citizen in need within five minutes),” Torre added.
To support local patrolling and emergency response, the Provincial Government of Bulacan—led by Governor Daniel Fernando and Vice Governor Alexis Castro—donated key equipment, including100 Kirisun POC radios, one DJI Matrice 30 Series drone, 24 Motor Star motorcycle patrols, and one Toyota Rush vehicle.
Governor Fernando thanked BPPO, under Acting Director Col. Angel Garcillano, for maintaining public safety, which led to Bulacan’s recognition as the 3rd Safest Place in the Philippines by the 2025 World Travel Index.
“Truthfully, the skill and dedication of our police are commendable. Through unity and cooperation, Bulacan was honored as the third safest province. Thank you to our police,” Fernando said.