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Manila Bulletin devider Philippines devider National devider Romualdez on eGovPH Serbisyo Hub: Pinoys deserve the best service

Romualdez on eGovPH Serbisyo Hub: Pinoys deserve the best service

Published Jul 19, 2025 03:20 pm

At A Glance

  • Filipinos from all walks of life deserve the best service when they transact with government agencies.
Leyte 1st district Rep. Martin Romualdez (Speaker’s office)
Leyte 1st district Rep. Martin Romualdez (Speaker’s office)


Filipinos from all walks of life deserve the best service when they transact with government agencies.
Thus, said Leyte 1st district Rep. Martin Romualdez on Saturday, July 19 as he hailed the initiative of the Marcos administration dubbed the Bagong Pilipinas eGovPH Serbisyo Hub. The program aims to make public transactions faster, easier, and more accessible for Filipinos.
Romualdez, Lakas-Christian Muslim Democrats (Lakas-CMD) president, said the eGovPH Serbisyo Hub complements the upgraded eGovPH Super App, a mobile application that consolidates various government services. It eliminates the need for in-person visits to government offices.
"Ito ang gobyernong tunay na nakikinig sa taong bayan (This is a government that truly listens to the people)," he said.
“Matagal nang nahirapan ang ating mga kababayan sa katakot-takot na pila kapag sila ay kukuha ng birth certificate, driver’s license, permit, at iba pa. Ngayon, nakikita natin ang pagbabago sa ilalim ng administrasyon ni Pangulong Marcos—mula sa mahabang pila hanggang sa isang pindot na lang sa smartphone,” noted Romualdez.
(For a long time now, our fellow citizens have endured excruciatingly long lines just to secure documents like birth certificates, driver’s licenses, and permits. Today, we’re witnessing real change under President Marcos’ administration—from endless queues to a single tap on a smartphone.)
“This is how we bring our government closer to the people - not with long lines, hours of waiting, and red tape, but with real solutions that they see, feel, and benefit from,” added the House Speaker of the 19th Congress.
On Friday, Marcos launched the Bagong Pilipinas eGovPH Serbisyo Hub at the Makabagong San Juan National Government Center (MSJ-NGC) in San Juan City, calling it an enormous step towards making government transactions faster and easier for Filipinos.
It is a one-stop shop for frontline services of government agencies, including medical financial assistance, free legal consultation, job-matching opportunities, applications for clearances, permits, and legal records.
Since its soft launch on June 2, the eGovPH Serbiyo Hub has been rolling out services in coordination with key government agencies.
Romualdez assured the President of his support for the program and vowed to back measures in Congress to ensure adequate funding for both the physical service hubs and the digital Super App.
“The Bagong Pilipinas eGovPH Serbisyo Hub is a major breakthrough in delivering fast, dignified, and accessible government services to millions of Filipinos. As legislators, it is our duty to see to it that such innovations are adequately funded so that these are capable of providing reliable, consistent service,” he said.
“Public servants are duty-bound to think of solutions that will ease and not add to Filipinos’ daily burdens. Our people deserve convenience, comfort, dignity, and speed when dealing with the government that is mandated to serve them," added the ex-House leader.
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