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DOLE: Strengthened regional offices crucial to effective public service

Published Jun 13, 2025 01:41 pm

At A Glance

  • The Department of Labor and Employment (DOLE) underscored the importance of empowered and well-coordinated regional offices in delivering effective public service.
  • Labor Secretary Bienvenido Laguesma met with personnel of the Department of Labor and Employment Regional Office V in Bicol on June 5.
  • Laguesma highlighted the role of clear communication in building public trust and ensuring quality service delivery.
  • Strengthening field operations forms part of the DOLE's broader effort to make programs on employment, livelihood, and labor protection more accessible nationwide.
Department of Labor and Employment (DOLE) Secretary Bienvenido E. Laguesma (seated at center), with Undersecretaries Benjo Santos M. Benavidez (bottom photo, front row, seated second from left) and Warren M. Miclat (seated second from right), engages with officials and personnel of DOLE Regional Office 5 during a dialogue held on June 5, 2025 at RD Zen Hall, DOLE RO5 Building, Legazpi City, Albay, to discuss communication strategies aimed at strengthening public service delivery. (Photo courtesy of DOLE)
Department of Labor and Employment (DOLE) Secretary Bienvenido E. Laguesma (seated at center), with Undersecretaries Benjo Santos M. Benavidez (bottom photo, front row, seated second from left) and Warren M. Miclat (seated second from right), engages with officials and personnel of DOLE Regional Office 5 during a dialogue held on June 5, 2025 at RD Zen Hall, DOLE RO5 Building, Legazpi City, Albay, to discuss communication strategies aimed at strengthening public service delivery. (Photo courtesy of DOLE)
Empowered and well-aligned field operations are key to upholding transparency, enhancing accountability, and ensuring efficient service delivery for Filipino workers nationwide, the Department of Labor and Employment (DOLE) said on Friday, Jun. 13.
Labor Secretary Bienvenido Laguesma said the department’s ability to meet the needs of workers largely depends on the capacity and coordination of its regional offices during a dialogue with personnel of DOLE Regional Office V in Bicol last week.
“We really want to empower our regional offices because most of the department’s work revolves around you,” Laguesma told employees.
He emphasized that effective communication—within the organization and with the public—is essential to building trust and delivering quality service.
“How we communicate, explain, and respond to public concerns is crucial. That’s why we’re making another round of visits—to connect directly with you and ensure we speak with one voice,” he said.
The department said strengthening regional operations forms part of its broader commitment to making employment facilitation, livelihood support, and labor protection programs more timely, accessible, and responsive across the country.

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DOLE Bienvenido Laguesma regional offices public service
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