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Manila Bulletin devider Business devider The Stock Market devider SEC launches multi-lingual AI chatbot to answer queries from the public

SEC launches multi-lingual AI chatbot to answer queries from the public

Published Jun 4, 2025 02:15 pm
The Securities and Exchange Commission (SEC) has launched a new artificial intelligence (AI)-powered digital platform that will assist and answer public queries related to the Commission's rules and regulations in real time.
The Commission on June 2 officially rolled out SEC AInnovation, a chatbot interface that synthesizes legal information and sources on the mandates and processes of the SEC, providing its users with accurate and simplified responses.
These legal sources include laws implemented by the SEC, such as the Revised Corporation Code, and the Securities Regulation Code, as well as other implementing rules and regulations, guidelines, memorandum circulars, advisories, and online services of the Commission.
SEC AInnovation will reduce the need for manual research and physical visits for the public’s concerns related to their transactions with the Commission.
The public may interact with the chatbot in English, Filipino, Bisaya and other languages as SEC AInnovation is subscribed to a natural language processing engine.
“This initiative is all about breaking barriers and making our services faster, smarter and more accessible to everyone, not just in the Philippines but all over the world. This system is built to communicate the way you do, breaking language barriers and making sure that everyone feels heard and understood,” SEC Chairperson Emilio B. Aquino said during the launch.
He added that, “It's a fusion of AI and innovation, reflecting the Commission's strong commitment to leveraging advanced technology to better serve the public. This platform represents the Commission’s bold step into the future.”
Aside from a chatbot interface, SEC AInnovation will support multi-modal interaction to include voice-capturing feature and clickable topic links, making it accessible and user-friendly.

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Securities and Exchange Commission Emilio B. Aquino
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