The democratization of technology and its impact on humanity

TECH4GOOD

Baby boomers, like this author, have had the unique privilege of witnessing and influencing some of our time’s most transformative technological advancements. From the advent of computing behemoths to personal computing and the internet to the rise of mobile technology and social media, our generation has witnessed the world change and been a driving force behind these innovations.

One of the most profound impacts of this technological revolution has been the democratization of technology, making it accessible to a broader population segment than ever before. It has empowered individuals, reshaped industries, and connected societies in unimaginable ways. We are fortunate to have experienced and contributed to such a dynamic era.

Technology has generally leveled the playing field and created opportunities for social and economic mobility by providing access to information, education, and communication tools. Online education platforms have allowed people from all walks of life to acquire new skills and knowledge. Social media platforms have facilitated communication and collaboration, allowing individuals to share ideas, experiences, and cultures. This has fostered a sense of global community.

The democratization of technology has also fueled innovation and entrepreneurship. We now see new livelihood opportunities that were not possible before the advent of the internet. Digital platforms' low barriers to entry have allowed individuals, small businesses, and startups to compete with more giant corporations and develop innovative business models and groundbreaking products and services, leading to a surge in economic activity, growth, and job creation.

Another notable impact is the increased accessibility to information. The internet has enabled people to access vast amounts of information with just a few clicks, empowering individuals and organizations by providing them with the knowledge and tools needed to make informed decisions.

Technology has also disrupted commerce and financial transactions. We can now buy and pay for anything without leaving our homes. With e-commerce, entrepreneurs can expand their market reach without significant capital investment. The convenience of digital wallets has encouraged many previously unbanked people to embrace banking finally.

We have also witnessed how technology has changed how work is done and the work itself. Remote work technologies have allowed businesses to operate flexibly, with workers working from home, attracting talent worldwide and reducing overhead costs. We are now seeing the emergence of people working from home and directly employed by companies here and abroad. Automation of tasks has resulted in increased productivity, making businesses more profitable and competitive.

Despite these benefits, the democratization of technology has not been without challenges. The digital divide remains a significant issue, as only some have equal access to technology and the internet. This situation is expected to worsen with the advent of artificial intelligence. Socioeconomic status, geographic location, and digital literacy can affect an individual’s ability to benefit from technological advancements. Addressing this divide is crucial to ensuring technology's benefits are equitably distributed across society.

One of the most pressing concerns is the potential for misuse. The rise of cybercrime has posed a significant threat to individuals, businesses, governments, and society. It is enabled by the widespread availability of technology, making it easier for individuals and groups to spread misinformation and use it for criminal activities.

As we look to the future, it is crucial to learn from past experiences and take steps to ensure that the benefits of technological advancement are widely shared while mitigating its risks. One key lesson is the importance of digital literacy. As technology becomes more integrated into our lives, understanding and using digital tools effectively is crucial. This includes critically evaluating information and understanding the ethical implications of technology use. This is where having a lifelong learning mindset, which this author has espoused in previous columns, comes into play.

Another important lesson is to be mindful of safety when using technology. This calls for robust cybersecurity infrastructures and responsible governance and regulation. As more personal and business activities move online, ensuring the security of digital systems and protecting sensitive information is paramount. We all need to be excellent and vigilant digital citizens.

Furthermore, the rapid pace of technological advancement highlights the need for adaptability. We must all be willing to embrace change and continuously update our skills to stay relevant and benefit from it.

Finally, we should now start using technology to solve global challenges. Technology has shown the potential to address pressing issues. By aligning these advancements with the UN SDGs, such as climate change, healthcare, and poverty, we can ensure that technology contributes to a better and more equitable world.

The democratization of technology has had a profound impact on society, transforming how we live, work, and interact. By learning from past experiences and implementing strategies to ensure ethical and inclusive technology development, we can continue to harness the power of technology for the greater good.

(The author is an executive member of the National Innovation Council, lead convener of the Alliance for Technology Innovators for the Nation (ATIN), vice president of the Analytics and AI Association of the Philippines, and vice president of UP System Information Technology Foundation. Email: t4g.tmb@gmail.com)