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Manila Bulletin devider Philippines devider Metro Manila devider Manila Health Department receives ISO Certification on its 84th founding anniversary

Manila Health Department receives ISO Certification on its 84th founding anniversary

Published Jul 2, 2024 06:46 am
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Mayor Honey Lacuna-Pangan and Vice Mayor Yul Servo (fourth and third from left) join Manila Health Department (MHD) Chief Dr. Arnold "Poks" Pangan and his staff in receiving the MHD's ISO certification, making it the first department in the city to get one. (Photo by Jerry Tan/MANILA BULLETIN)

The Manila Health Department (MHD) celebrated its 84th founding anniversary and its receipt of an ISO Certification, making it the first department in the city to receive such recognition.

During the flag raising ceremony on Monday, July 1, the MHD, headed by Dr. Arnold "Poks" Pangan, together with the local government officials received the ISO Certification.

Manila Mayor Honey Lacuna-Pangan commended the MHD, the six district offices, and central office for being awarded with the ISO 9001: 2015.

The award honors the high level of efficiency, orderliness, and transparency in the health department's documentation, service and communication.

Dr. Pangan said the MHD has gone a long way since its establishment on July 1, 1940.

"Maraming salamat sa sipag, tiyaga at malasakit.  Ituloy tuloy lang natin ang pagpupursigi at husay sa pagta-trabaho para lalo tayong makapagbigay ng makabuluhang sebisyo sa mga batang Manileño (Thank you very much for your hard work, patience, and care. Let's continue to work diligently and skillfully so that we can provide a meaningful service to the young Manileños)," Pangan said.

The mayor, who is also a doctor, thanked the MHD Core Group for ISO composed of internal auditors Dr. Gina Pardilla, Dr. Dolores Manese Engr. Anthony Taguba, Ernesto Alcaparaz and Lourdes Tecson, as well Ana Marie Claudio and Lcid Dwight Biugos of the quality management office.

According to Lacuna-Pangan, various departments in the city of Manila have also manifested their desire to become ISO-certified.

"Iba-ibang departamento na ang nagpapa-ISO.  Ito ay inumpisahan ng JASGEN (Justice Abad Santos General Hospital) at Sta. Ana Hospital (SAH) na sinundan ng MHD bilang kauna-unahang department sa buong Maynila na maging ISO-certified (Different departments are trying to accomplish their ISO. It was initiated by JASGEN (Justice Abad Santos General Hospital) and Sta. Ana Hospital (SAH) followed by MHD, being the first department in Manila to become ISO-certified)," the mayor noted.  

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