Palawan Group cites innovation as key in its remittance business
The Palawan Group of Companies said its approach to innovation, combining physical branches with digitalization has made them the “fastest growing and most trusted” go-to-solution for Filipinos in dire need of faster financial relief.
Karlo Eugene Castro, president and CEO of the Palawan Group of Companies, said its “Bricktech” innovation strategy enabled them to build a wide patronage among Filipinos in its nearly four decades of operation.
Catro emphasized that it has 3,300 Palawan branches with PalawanPay, the company's digital wallet and fastest-growing app in the country. Overall, the company has total of 25,000 branches, including its Pera Padala outlets, and PalawanPay Money Shops nationwide.
Its Bricktech approach merges physical branches with digital innovation, enhancing accessibility and reliability, and solidifying the Palawan Group's leadership in the financial industry.
Castro said they have popularized financial services and solutions such as the “I-Palawan Mo Na!” to their “sukis” (favored customers).
Aside from digitalization strategy, Castro said they offer the most affordable, fast, and hassle-free pawning services, along with domestic and international remittances, micro insurance, and e-wallet.
“When parents find themselves in a financial crunch such as needing quick cash to pay for their kids’ tuition, replenish their ‘sari-sari’ store inventory, or boost their business capital, they can pawn their jewelry at Palawan Pawnshop. Palawan's high appraisal and low interest ensures that ‘sukis’ can avail the best rates, ultimately providing them with higher cash and take-home pay,” said Castro.
Similarly, its Palawan Express Pera Padala (PEPP) has become a reliable channel for overseas Filipino workers to send money back home, guaranteeing safe and prompt money transfers through its international remittance services.
Additionally, OFW families benefit from free ProtekTODO personal insurance coverage when claiming international remittances through PEPP or PalawanPay, providing them and their families with added security and peace of mind.
"At Palawan, our ‘sukis’ are at the heart of everything we do. We're dedicated to constant innovation, always seeking ways to serve them better and provide winning financial solutions through our most affordable, fast, and hassle-free service,“ said Castro.