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SSS branches open daily despite four-day workweek

Published Jun 1, 2024 07:13 am

Branches of the state-run Social Security System (SSS) will continue to operate daily, despite the implementation of a four-day workweek for its employees.

SSS President and Chief Executive Officer Rolando Ledesma Macasaet said that their headquarters in Quezon City and its corporate office in Makati will have a one-day work from home and four-day work in office schedule while all SSS branch offices nationwide including SSS Diliman Branch will continue to be opened daily.

Employees reporting in the SSS Main Office in Quezon City will be working from home on Mondays and will be working in the office very Tuesdays to Fridays, Macasaet said.

“Meanwhile, SSS employees reporting in our corporate office in Makati will be working in the office every Mondays to Thursdays and will be working from home on Fridays,” he said.

However, the business operations of 254 SSS branch offices nationwide will not be hampered by the modified work schedule.

"We want to notify everyone that SSS branch offices nationwide including our SSS Diliman Branch in Quezon City will continue to be open everyday and they will follow their normal operations, ensuring the seamless delivery of services to our members, pensioners and their beneficiaries,” the SSS chief said.

All branch offices will be open from 8:00 a.m. until 5:00 p.m. every weekdays, while selected SSS offices in the malls will start their operations from 9:00 a.m. until 6:00 p.m. from Monday to Saturday.

"All our branch offices will continue to accept various SSS transactions, including tellering services in SSS offices with tellering facility,” SSS Executive Vice President Voltaire P. Agas said.

SSS members and claimants are encouraged to take advantage of their 24/7 online transaction services through the My.SSS Portal, such as filing of benefit claim and loan applications.

“Members can conveniently pay their monthly contributions and loan amortizations over the counter and online through SSS-accredited bank and non-bank collecting partners. These alternative methods ensure that our services remain accessible and uninterrupted,” Agas noted.

Finance Secretary Ralph G. Recto, who is also the Chairperson of the Social Security Commission, earlier announced that they will adopt a four-day workweek schedule starting this May to lessen the burden of their employees from going through the heavy traffic congestion.

To also help ease the intense traffic flow, the local government units in Metro Manila adjusted the work schedule of its employees to 7 a.m. to 4 p.m. from the usual 8 a.m. to 5 p.m. schedule.

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