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Smart will now let you switch physical SIMs to an eSIM with the same number

Published Apr 4, 2024 08:38 am
Smart eSIM4.png

Smart is now allowing prepaid users to switch from physical SIM cards into an eSIM while retaining their original number.

eSIMs are easier to activate, manage, transfer, and secure from damage compared to physical SIM cards.  

"Now, Smart Prepaid subscribers may upgrade their physical SIM to an eSIM for only Php99 by simply presenting their physical SIM and any valid government ID at the nearest Smart Store," said Lloyd R. Manaloto, head of prepaid, Smart. 

“On the other hand, non-Smart subscribers can switch their physical SIM into a Smart Prepaid eSIM for free by obtaining their Unique Subscriber Code from their current network provider, and submitting the required documents – such as a valid government ID, a screenshot of their current balance, and a signed application form, among others – to the nearest Smart Store," he added. 

“This groundbreaking service for prepaid customers builds on Smart’s existing capability to enable fast and convenient eSIM upgrades for postpaid subscribers. Now, it’s easier than ever to port into the Smart network and get your eSIM - whether you're on postpaid or prepaid,” said Shing N. Dimagiba, head of postpaid, Smart.

If you’re a Smart Signature subscriber or a Smart Infinity member, you aren’t being left out, as you may upgrade to an eSIM by heading to any Smart Store.  

“With this new capability in place, we’re making it a lot easier and more convenient for subscribers of all networks to finally enjoy the many benefits of eSIM technology, access our innovative offers, and make the most of the awesome perks and epic experiences that come with being a Smart customer,” said Jerome Y. Almirante,  head of innovations and digital services, Smart. 

The Smart Prepaid eSIM is compatible with eSIM-capable devices, such as the latest flagship handsets of Apple, Google, Huawei, and Samsung, among others. 

Smart launched the country's first Prepaid eSIM last July 2023 and has since made it widely available to mobile users through the Smart Online Store, accredited retailers nationwide, airport kiosks, and leading e-commerce sites. 

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