PalawanPay hits 15 million users, transforms digital finance in the Philippines

In less than two years, PalawanPay emerges as a fintech leader with its user-centric e-wallet app, propelling digital finance innovation and security


At a glance

  • PalawanPay, the e-wallet application by the Palawan Group of Companies, reached 15 million users in under two years, indicating rapid growth and success in the digital finance sector.

  • The achievement reflects the company's commitment to innovation and its focus on meeting user needs, offering services like fast, safe, and secure financial transactions.

  • The app features a comprehensive range of functionalities, including fund transfers, bill payments, mobile e-loading, and QRPH scan-to-pay options, catering to over 400,000 merchants nationwide.

  • PalawanPay has integrated services from Palawan Pawnshop and Palawan Express Padala, enhancing its offerings based on customer feedback and catering to a broad user base, including minors and foreigners in the Philippines.

  • The app distinguishes itself with competitive fees, providing free cash-ins up to a certain limit and significantly reduced cash-out fees, contributing to its popularity and trust among users.


In the swiftly evolving digital finance sector, PalawanPay, the e-wallet application from the Palawan Group of Companies, has reached a significant milestone by attracting 15 million users in less than two years. This achievement highlights the fintech company's dedication to innovation and its focus on meeting the needs and preferences of its users, affectionately called "sukis." PalawanPay has been designed to fit seamlessly into the dynamic world of digital finance, offering a range of features that cater to the convenience, safety, and affordability demands of its users.

I talked to Third Librea, the Business Executive Officer of the Palawan Group of Companies. He told me this success underlines people's growing trust and confidence in PalawanPay. The company has aimed to address the needs of its users by introducing an e-wallet app that provides fast, safe, and secure money transfers, upholding its brand promise of offering affordable, quick, and hassle-free services.

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Third Librea, Business Executive Officer of Palawan, beams with joy as he proudly shares the record-breaking milestone and the new features of the PalawanPay app.

 

"We have consistently aimed to cater to the needs of our customers. With the surge in digital wallets, introducing our e-wallet app became a natural progression, enabling us to provide fast, safe, and secure money transfers. We steadfastly uphold our brand promise of affordable, fast, and hassle-free service."  Librea said.

PalawanPay has enhanced its service offerings to ensure an efficient and seamless digital experience. The app enables users to perform swift fund transfers, pay bills conveniently, and conduct mobile e-loading effortlessly. It also features an integrated QRPH scan-to-pay option, allowing payments at over 400,000 merchants nationwide.

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A Palawan Suki effortlessly scans a QR code, embracing the convenience and security of digital transactions with PalawanPay.

 

Mr. Librea also disclosed that PalawanPay has integrated essential services from Palawan Pawnshop and Palawan Express Padala into the app in response to customer feedback. This includes the ability for users to send money to any Palawan Express branch across the country, a pawn renewal feature for online or in-branch item renewals, and an international remittance service for families of overseas Filipino workers (OFWs) to receive money quickly and securely.

The app also caters to minors (ages 13-17) and foreigners residing in the Philippines, ensuring a broad user base can benefit from digital finance.

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My PalawanPay app, now fully verified, ready to unlock the full spectrum of secure and convenient digital finance services.

PalawanPay stands out for its competitive cash-in and cash-out fees. The app offers free cash-ins for the first P10,000 in single or accumulated transactions monthly, with only a 1% charge if the transaction exceeds the P10,000 limit. Moreover, the cash-out fee is also notably reduced, up to 53%, compared to other e-wallets.

PalawanPay's rapid growth and the milestone of 15 million users not only signify its success but also reflect the trust and reliability it has cultivated among Filipinos as a leading and innovative financial service provider. The Palawan Group of Companies continues to lead in promoting financial inclusivity, making the PalawanPay App available for download on Google Play, Huawei AppGallery, and the Apple Store, further expanding its reach and impact in the Philippine financial landscape.