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Manila Bulletin devider Drive devider No more waiting: Geely Motor Philippines opens new parts center to bolster supply

No more waiting: Geely Motor Philippines opens new parts center to bolster supply

Strengthening aftersales and service

Published Dec 18, 2024 02:40 am

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Geely Motor Philippines announced the opening of its newest parts center this month. This strategic move marks a significant step forward in the brand’s commitment to enhance aftersales service and provide unparalleled support to its growing customer base.

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Located strategically at Cabuyao, Laguna, the newly operational Parts Center highlights a 4,700 sqm warehouse facility that will streamline inbound and outbound operations, ensuring the timely and efficient delivery of genuine Geely parts nationwide.

"This new parts center is one of our steps to fulfill our dedication to provide the best possible ownership experience for our loyal customers. By optimizing our parts logistics and inventory management, we aim to minimize downtime for our customers and ensure they have access to the genuine parts." says Will Wan, President, Geely Motor Philippines.

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The new Parts Center boasts enhanced logistics operations and will be operational from Monday to Saturday, facilitating smooth inbound operations from both local and foreign suppliers. Outbound deliveries will be executed nationwide, leveraging a combination of air express for urgent orders and land / sea travel for normal and stocking orders. The current inventory includes a comprehensive range of parts, including maintenance (PMS), warranty, Body, Repair and Paint (BRP) parts, lubricants/chemicals, accessories, merchandise, special service tools and consumables ensuring availability for orders and stocking requirements. Incoming shipments for the current and next month are strategically planned to maintain a healthy stock level, minimizing potential delays and ensuring user satisfaction.

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The opening of this new parts center is a vital component and key step of Geely Philippines’ operations aimed at enhancing the overall aftersales experience for its users. By ensuring timely access to genuine parts and streamlining service processes, Geely Motor Philippines reaffirms its commitment to providing exceptional customer service and high value experience to its users. 

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