One hotline number launched in partnership with San Fernando City and Gur Lavi Corp

eLavi platform streamlines government communication and emergency response

At a glance

  • The One Hotline Number is powered by Gur Lavi Corp's flagship product, TeLavi, an all-in-one communication platform recognized for its innovation.

  • The centralized voice connectivity system aims to significantly improve both internal and external communication channels for local government units.

  • Residents can reach all local government agencies through just one hotline number, 961HELP (4357), making it easier to get assistance, especially during emergencies.

  • Mayor Vilma Caluag emphasized the technology's utility in improving response times during natural disasters like typhoons, intense flooding, and earthquakes.

  • The TeLavi App allows seamless communication among government employees across different departments, contributing to more efficient operations and better public service.

San Fernando City's local government has collaborated with Gur Lavi Corp. (GLC) to launch a centralized voice connectivity integration system known as One Hotline Number. Utilizing GLC's flagship product TeLavi, the initiative aims to streamline communication within the local government and improve response times during emergencies and calamities.

Local government officials and Gur Lavi Corp executives launched the One Hotline Number, a TeLavi-powered system aimed at streamlining government communication and improving emergency response times. Photo shows from left:  Mr. Leandro Santos VP for Operations GLC, Atty. James Francis Villanueva City Information and Communications Technology Officer, Ms. Shirley Billedo GLC Head of Sales, City Mayor Vilma Caluag San Fernando Pampanga, Mr. Richard Echon GLC Head of Product and MJ Hernandez GLC Sales Manager


GLC, a leading provider of voice communication solutions in the Philippines, supplied the technology for the project. According to GLC President and CEO Erwin Co, TeLavi will significantly improve both internal and external communication channels for the local government. The technology will expedite the local government unit's (LGU) responses to the needs of San Fernando City residents.

The new system allows residents to contact all local government agencies through a single hotline number, 961HELP (4357). Mayor Vilma Caluag of San Fernando City stressed that the technology is crucial for improving and accelerating communication within the government, especially during emergencies such as typhoons, flooding, and earthquakes.

Mayor Caluag added that the initiative will not only streamline processes but also facilitate easier contact between the LGU and the 35 barangays in the city. The TeLavi App will allow government employees to stay connected with colleagues across different departments.

The One Hotline Number project is part of a broader strategy to make the province of Pampanga more resilient and future-proof. It also opens doors for more partnerships and support from both the public and private sectors, including small to large corporations with remote or satellite offices.

For more information on TeLavi and other products, visit