The Medical City (TMC) has been named "Asia's Best Employer Brand" by the 18th Employer Branding Awards. This makes TMC the sole healthcare provider in the Philippines to be given such an award. This is a testament to TMC's commitment to providing a positive and empowering work environment for its healthcare professionals.
The award recognizes different organizations in Asia that excel in promoting employee satisfaction, engagement, talent development, talent innovation, and retention. This achievement exemplifies TMC’s initiatives in promoting employee well-being, professional growth, and collaborative workplace culture.
The award was received by Dr. Ruben G. Kasala, Executive Vice President and CEO; Shirley Luz B. Macalipay, Chief Human Resource Officer; Michael S. Pineda, Chief Financial Officer; Dr. Christian G. Delos Reyes, Chief Strategy and Business Development Officer; and Ferdinand P. Aganon, Head of Nursing Services Group, among others on August 17 at Pan Pacific Singapore.
Dr. Ruben Kasala said that "malasakit," a Filipino term that directly translates to compassion, is what made TMC achieve the feat.
“'Malasakit' is a term that defines how we take care of our employees. It is a Filipino term that encompasses three English words: care, concern, and love. Malasakit means you go out of your way to take care of someone and show them your love. That’s how we take care of our employees and patients,” Kasala said.
"We are immensely proud to be recognized as Asia's Best Employer Brand. This achievement reflects our unwavering commitment to creating an environment where our healthcare professionals thrive, innovate, and deliver world-class patient care. Our employees are the backbone of our institution, and this award underscores our dedication to their growth and well-being," he added.
TMC has consistently prioritized investing in its human capital, implementing a range of initiatives that foster employee development, work-life balance, and job satisfaction. From continuous learning opportunities to cutting-edge training programs, TMC ensures that its workforce remains at the forefront of medical advancements while experiencing a fulfilling career journey.
Shirley Macalipay, TMC’s Chief Human Resource Officer, emphasized the significance of the collective effort within the organization in achieving this remarkable feat.
"Receiving Asia's Best Employer Brand award is a testament to the dedication and hard work of every member of The Medical City family," said Macalipay. "Our employees' unwavering commitment to providing compassionate care to our patients has been the driving force behind this achievement. We believe that an engaged and motivated workforce is crucial not only for our internal success but also for delivering the best possible healthcare outcomes to our patients."
The healthcare industry demands excellence, and TMC has exemplified this not only in its patient care but also in its commitment to employee experience. By being recognized as Asia's Best Employer Brand, TMC sets a new standard for healthcare providers across the region, proving that a content and engaged workforce is integral to achieving exceptional healthcare outcomes.