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Manila Bulletin devider Trade & Energy devider  NetSuite to provide free learning guides to customers

 NetSuite to provide free learning guides to customers

Published Jul 20, 2023 09:43 am
Oracle NetSuite, the world’s leading integrated cloud business software suite, including business accounting, enterprise resource planning (ERP), customer relationship management, and ecommerce software, announced it will make available an embedded step-by-step guidance to help customers maximize and accelerate adoption of its system’s functionality and features. The company made the announcement Tuesday, July 18 that NetSuite Guided Learning is planned to be available in 27 languages to all NetSuite licensed customers within 2024 at no additional cost. “The contextual learning guides can help businesses leverage the full capabilities of the suite and reduce time spent on training,” said the company, which has over 36,000 customers in 217 countries. David Rodman, senior vice president of customer success, Oracle NetSuite, said that “NetSuite remains committed to expanding continuous learning support for our customers to help run their businesses better. Whether onboarding new users or adopting more features, NetSuite Guided Learning offers customers immediate access to resources that allow employees to build their skills.” “To fully maximize software investments and adapt to evolving needs, businesses must provide employees continuous learning opportunities. This requires expert training resources and support that is accessible, convenient, and comprehensible – all of which may not be available in-house,” said Rodman. NetSuite Guided Learning includes the role-based guides, which offer role-specific resources to help users learn about their dashboard and available tabs. For example, a user with a sales team role can learn more about where to find the latest information on leads and activities. It also embeds a key task guides, which showcase key NetSuite features that help users maximize productivity and efficiency. For example, a user can find help for how to personalize a dashboard or create shortcuts in NetSuite. Additional learning and support resources can be accessed from any guide, such as the NetSuite MyLearn, Suite Answers, and NetSuite Support Community.

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