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Three firms offer to set up e-gates, improve other NAIA passenger services

Published Jul 12, 2023 04:59 am
Three companies have submitted an offer to the national government to expedite the improvement at the Ninoy Aquino International Airport (NAIA), especially on improving the processing of airline passengers. The three companies are the Airport ground handlers data, Inc. (Philippine subsidiary of the United Arab Emirates' dnata) and Philippine Airport Ground Support Solutions, Inc. (PAGSS, together with the Bureau of Immigration's -Gate provider Ascent Solutions Philippines, Inc., They volunteered to equip NAIA with automated biometrics and Common Use Self Service (CUSS) systems and equipment, including self-service check-in and bag drop, additional e-Gates and automated flight boarding. PAGSS President Janette Cordero said the systems can substantially reduce passenger processing times and, following their proposed implementation schedule, should augment the capacity of Terminal 1 by some two million passengers per year within just three months. Within six months, they said the departure capacity of Terminal 1 would increase by four million more passengers per year, and Terminal 3 by eight million. Cordero said they do not intend to charge the national government or the riding public any fee for the use of its equipment. "Having gained invaluable insight into NAIA from years of experience, we know with certainty that the main pain point of passengers, airlines, and airport users is congestion, long queues resulting in inconvenience. This issue can be satisfactorily addressed through automation," said Cordero. "With the right guidance and the support of airport stakeholders, NAIA can be operated more efficiently, without over-spending or over-charging," she added. The group also offered to provide the services of aviation experts in airport operations and optimization of runway capacity to support the Government's efforts in developing ways and means to decongest NAIA.



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