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Manila Bulletin devider Trade & Energy devider Optum expands further  in PH, adds 1,500 new jobs  

Optum expands further  in PH, adds 1,500 new jobs  

Published Jun 30, 2023 04:56 am
Optum Global Solutions (Philippines), Inc. is investing P858 million to further expand its healthcare information management (HIM) operation in the Philippines and create 1,500 new jobs for the new project in Davao City.  The Board of Investments (BOI), which approved the Optum Philippines expansion project, said in a statement that Optum Global Solutions is currently operating 15 projects in various economic zones and IT buildings across the country.   “This development aligns with our mission to generate high-quality job opportunities for Filipinos through strategic investments,” said Trade and Industry Undersecretary and BOI Managing Head Ceferino S. Rodolfo, who also stated that Optum’s expansion in the country was facilitated by President Marcos Jr.s visit to Washington this year. According to Rodolfo, Optum will locate in The Uprise Building-C in Davao City. The local subsidiary will provide information technology, call center, and back-office operations services, primarily targeting the export market, particularly Optum Technology, a US subsidiary of UnitedHealth Group Incorporated (UHG).  Optum Philippines' IT-enabled services include  coding, testing, maintenance, help desk troubleshooting (hardware and software), transaction processing, clinical processes, analytics, and more.  The call center operation will handle health plan enrollment, benefits, and insurance claim status queries.   Rodolfo said that the transformative nature of the HIMS sector in the Philippines enables players to expand domestic capabilities, supporting the entire healthcare journey of patients with complex, digitalized end-to-end customer experience services. “This underscores the Philippines' competence in providing the necessary infrastructure and talents to fulfill Optum Global Solutions' objectives effectively,” he said. Optum, a subsidiary of Optum Global Solutions International B.V. based in the Netherlands, operates as a wholly-owned entity.   Its parent company, UHG which is headquartered in the United States, specializes in offering diverse support services to health maintenance organizations, insurers, and other managed care entities, many of which are closely affiliated.  As part of UHG, Optum Global Solutions is recognized as one of America’s 500 Best Large Employers for 2023 by Forbes. UHG also ranked no. 7 on the 2023 LinkedIn Top Companies List in the United States. 

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Board of Investments BOI Managing Head Ceferino S. Rodolfo
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