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Manila Bulletin devider Business devider Trade & Industry devider MOVE IT targets 1 M users for 2023

MOVE IT targets 1 M users for 2023

Published May 30, 2023 07:50 am
After upgrading its mobile app, Filipino motorcycle taxi provider, MOVE IT, expects to haul in one million users by end of this year, from about 10,000 today, General Manager Wayne Jacinto told reporters in a press briefing on Tuesday, May 30, 2023. "Technology for getting riders is our number one problem," he acknowledged. At present, MOVE IT's fleet is composed of 6,500 riders "and counting". They get anywhere from 700 to 800 new riders per day and hope to attain their riders' cap of 15,000 in two months, Jacinto estimated. MOVE IT is still appealing to the government to increase both the cap for riders, as well as their service areas. At present, the motorcycle taxi provider serves around 100,000 passengers a day. Combined, all three motorcycle providers operating at present serve 250,000 to 300,000 passengers daily. However, only 30 to 40 percent of the 15,000 drivers actually go online. In order to fully serve the needs of passengers, the riders' numbers should be increased to 30,000-45,000, he stressed. MOVE IT service is concentrated in the National Capital Region and its upgraded new app is now available in Paranaque, Pasay, Taguig, Makati, Pateros, Pasig, Mandaluyong, Manila, San Juan, Southern Quezon City and Marikina. They will soon start in Cebu with a thousand riders and are awaiting for Local Government approval to start their Cagayan de Oro service, possibly by next month. And now, the motorcycle taxi provider expects both passengers and rider partners to benefit from its upgraded app. The enhanced MOVE IT app is supported by Grab’s cutting edge technology though it is separate from the latter. "Our rider-partners will benefit from improved efficiency, enabling them to earn more, while our passengers will enjoy a user-friendly and more intuitive interface, ensuring seamless and convenient MC Taxi experiences," Jacinto explained. The app guarantees 99.95 percent uptime - ensuring seamless booking experience especially during peak hours. The in-app Voice Over Internet Protocol (VOIP) calling feature ensures privacy and convenience, eliminating the need for third-party communication apps. MOVE IT's introduction of the Share-My-Ride feature enables users to easily share ride details with loved ones, ensuring constant updates on their location during their ride. Furthermore, the 24/7 Safety Center provides round-the-clock emergency assistance, offering peace of mind to all users. Integrating GrabMaps and Navigation, an advanced online mapping system powered by Grab's extensive data, MOVE IT provides optimized routing that adapts to real-time road changes and updates.
This integration ensures precise pinning for pick-up and drop-off locations, significantly improving the overall user experience. As part of its commitment to digitalization, MOVE IT has introduced cashless payment options, including debit and credit cards, for a seamless transaction process. The company is actively working with leading mobile wallets to offer more convenient payment modes, aligning with the government's push for a digital economy. The upgraded MOVE IT app is available for download on both the Google Play Store and the App Store.
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