GCash has released their official statement about the potential hacking or glitch within their platform. GCash says the incident was a phishing attempt that happened outside the GCash app. You can read the full statement below. "We have been in constant coordination with the authorities and regulatory bodies like the Bangko Sentral ng Pilipinas (BSP) and National Privacy Commission (NPC) in providing the necessary information required of us. We reiterate that there was no hacking nor glitch that occurred in the GCash platform. The incident last 8 May 2023, was a deliberate phishing attempt that happened outside of the GCash app. Some users may have unknowingly shared their information to suspicious sites masked as legitimate brands or institutions. Upon detection of these unusual transactions, GCash immediately activated security protocols, and deployed its preventive security measures. This swift action enabled us to mitigate the impact to our customers, which was why we were able to correct their e-wallet balances immediately within 24 hours. We placed the app on extended preventive maintenance in order to ensure we’ve exerted all means necessary to mitigate the impact of this incident. Majority of our customers put their hard-earned money on GCash and rely on it for their everyday transactions. No preventive measures are too much if it is meant to protect all hardworking customers that placed their trust on GCash. These proactive efforts actually help deter more users from being victimized by these illegal phishing activities. These measures are in compliance with global cybersecurity standards and in line with our commitment as a financial services provider regulated by the BSP. We remain steadfast in ensuring the protection of our customers' funds and data as we continue to invest in the latest cybersecurity technologies and capabilities. In partnership with the Philippine National Police Anti-Cybercrime Group (PNP-ACG) and the Cybercrime Investigation and Coordinating Center (CICC) and the National Bureau of Investigation (NBI), we continue to intensify efforts in going after scammers and fraudsters. We enjoin the NPC in reinforcing efforts to educate everyone on the importance of being vigilant in securing their personal information. The safety and security of all our customers remain our topmost priority. We will not stop working with the authorities as we endeavor to eliminate fraudsters as our common enemy. To safeguard your information, we remind everyone to transact only through our official channels and remember that GCash will NEVER send personal messages to address concerns or ask for your MPIN, OTP or other personal information."