Rebate for all 'lifeline' customers in effect on May billing, Maynilad says
The Maynilad Water Services, Inc. has announced a rebate for around 167,500 lifeline accounts in its service areas in Metro Manila.
In a statement, Maynilad said the 167,500 lifeline accounts were heavily affected by water service interruption due to the reduced production of the Putatan Water Treatment Plants.
Maynilad described “lifeline” accounts as those which consume less than 10 cubic meters (cu.m.) in their monthly bill.
Maynilad is granting the rebate in consideration of their “lifeline” customers who were forced to pay a minimum charge though they were not able to consume a full cubic meter.
“They will get the rebate in their May 2023 water bill. The total rebate to be given amounts to ₱10.81 million,” the statement read.
The accounts are located in Pasay, parts of Makati, Parañaque, Muntinlupa, Las Piñas, and Cavite.
“The rebate will be equivalent to the cost of the unused portion of the lifeline customers’ 10-cu.m. minimum consumption for the month of March 2023. This means that if these customers only consumed 1 cu.m. in March but had to pay the ₱136.00 Minimum Charge for 10 cu.m., they will be entitled to a rebate of 9 cu.m., or ₱121.98,” the statement read.
“Hence, the rebate amount will vary, depending on the customers’ actual March 2023 consumption below 10 cu.m.” it added.
The Metropolitan Waterworks and Sewerage System – Regulatory Office (MWSS RO) has approved Maynilad’s Rebate Program of Maynilad. (Nicole Magmanlac)