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Manila Bulletin devider Philippines devider National devider LTO re-orients personnel on anti-red tape

LTO re-orients personnel on anti-red tape

Published Apr 27, 2023 06:14 am
The Land Transportation Office-National Capital Region West (LTO-NCR West) has launched a re-orientation program for all its employees as part of the measures to strengthen anti-red tape measures. LTO-NCR West Director Roque "Rox" I. Verzosa III said the program was aimed at facilitating transactions and to minimize, if not eliminate, corruption in the agency and was conducted by personnel from the Anti-Red Tape Authority (ARTA). “This is in line with the commitment of the LTO, under Assistant Secretary JayArt Tugade, to improving public service in line with the national government’s goal of easing all the transactions with the government,” said Verzosa. LTO-NCR West Operations Chief Hanzley H. Lim stated that the re-orientation seminar covered a wide range of topics, including the legal basis of the Anti-Red Tape Act (Republic Act 11032), the creation of the Citizen's Charter, Whole-of-Government reengineering, the constitution of the Committee on Anti-Red Tape (CART), Client Satisfaction Measurement reporting, and the implementation of a Zero Backlog Policy Among the topics discussed were Republic Act 11032 (promotion of ease of doing business) which was presented by lawyer May Angeli M. Estolas; Citizen’s Charter by Marco Angelo V. Montenegro; Whole-of-Government Reengineering Manual by Cady Lene A. Perez; and Zero Backlog Policy by  Sarah Jane C. Ramos. LTO-NCR West Administration chief Pio Erta said the speakers hold key positions in the agency. Shortly after the seminar, LTO Caloocan District Office Chief Ferdinand M. Magno, Navotas Extension Office Chief Alex L. Soneja, and Paranaque District Office Chief Florante S. Martin stepped up their efforts to combat corruption by implementing stricter anti-fixing measures in their offices. Magno's office, in particular, established four key strategies following ARTA's seminar and their own determination to combat corruption, namely: Random Monitoring, Stakeholder Visitation, Internal Background Checking, and Increased Public Awareness. “There is a need to increase public awareness about LTO processes, which is why we established a Public Assistance Desk and posted the Citizen's Charter, both of which were covered during the ARTA seminar,” said Magno.  Verzosa expressed support for the initiatives taken by the Caloocan District Office and has shared Magno's report with other district offices to explore how they can be implemented locally.  
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