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Manila Bulletin devider Philippines devider National devider DSWD to open AICS satellite offices in Caloocan, Parañaque

DSWD to open AICS satellite offices in Caloocan, Parañaque

Published Apr 26, 2023 05:57 am
The Department of Social Welfare and Development (DSWD) will open new satellite offices for the processing of its Assistance to Individuals in Crisis Situation (AICS) program, mainly to serve residents of Metro Manila and neighboring provinces. “This initiative is one way to decongest our existing AICS payout areas, and to deliver services under AICS directly to our clients from different parts of Metro Manila and nearby provinces,” DSWD Assistant Secretary for Community Engagement Uly Aguilar said in a statement on Wednesday, April 26. AICS is a DSWD program that serves as a social safety net or a stop-gap mechanism to support the recovery of individuals and families from unexpected crises, such as illness or death of a family member, natural and man-made disasters, and other crisis situations. Currently, there are two AICS processing areas—the DSWD Central Office in Batasan Road, which services the entire Quezon City and Northern Caloocan areas, and the DSWD Field Office-National Capital Region in Gastambide, Sampaloc, Manila, which serves clients from the cities of Manila, San Juan, Mandaluyong, and Makati. The new satellite offices will cover the northern and southern parts of Metro Manila and will be operational on April 27.

Clients wait for their turn at the newly-renovated processing area for Step 1 of the Assistance to Individuals in Crisis Situation (AICS) at the Department of Social Welfare and Development (DSWD) Central Office in Batasan Road, Quezon City on Monday, April 24, 2023. (Photo by DSWD)

 Meanwhile, the eastern satellite office will become operational at a later date. The Camanava Satellite Office at the Victory Trade Plaza in Monumento, Caloocan City will facilitate the request for assistance of clients from the northern Metro Manila cities of Caloocan, Malabon, Navotas, and Valenzuela. The Baclaran Satellite Office at the Victory Food Market beside Baclaran Church in Parañaque City will cater to the residents of the southern Metro Manila cities of Pasay, Parañaque, Muntinlupa, and Las Piñas. In addition, the DSWD will also establish remote AICS processing areas in Pasig City and San Jose del Monte City, Bulacan next month. The Pasig Satellite Office aims to deliver various forms of assistance under the AICS program, directly to clients residing in the eastern part of Metro Manila cities of Pasig, Marikina, Taguig, and the municipality of Pateros. Residents from the municipalities of Norzagaray, Sta. Maria, Angat, and San Jose del Monte City in Bulacan will be served by the SJDM Satellite Office at the Starmall. The satellite office in Bulacan will be operational by May 3.

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