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Manila Bulletin devider Philippines devider National devider DSWD main office resumes processing of aid for crisis-affected individuals

DSWD main office resumes processing of aid for crisis-affected individuals

Published Apr 25, 2023 02:38 am
The Department of Social Welfare and Development (DSWD) Central Office resumed the processing of the Step 1 of the Assistance to Individuals in Crisis Situation (AICS) at its main office in Batasan Road, Quezon City on Monday, April 24, after the renovation of the processing area has been completed. AICS Step 1 includes reviewing preliminary documents and issuing a schedule to clients for the succeeding steps for their requests for assistance. Clients wait for their turn at the newly-renovated processing area for Step 1 of the Assistance to Individuals in Crisis Situation (AICS) at the Department of Social Welfare and Development (DSWD) Central Office in Batasan Road, Quezon City on Monday, April 24, 2023. (Photo by DSWD) From March 13 to April 21, the Step 1 processing was held at the Quezon Memorial Circle’s QC-X Building to allow for renovations at the DSWD Central Office for a more comfortable processing area for its clients. The processing of requests for assistance under AICS, such as medical, hospital bill, transportation, and burial, among others, is from 6 a.m to 3 p.m., from Monday to Friday. The DSWD encouraged its clients to bring complete documents to facilitate the smooth processing of their requests. AICS serves as a social safety net or a stop-gap mechanism meant to support the recovery of individuals and families from unexpected crises, such as the illness or death of a family member, natural and man-made disasters, and other crisis situations. The program is implemented nationwide and clients are advised to seek assistance at the DSWD field office or satellite center near their place of residence.

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