PSA: Are you a Metrobank account holder? It’s time to switch to the NEW Metrobank app!


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You may have heard that Metrobank is deactivating its old mobile app soon. If you’re an account holder of the bank, there’s no need to worry as you can still enjoy convenient banking transactions using their new Metrobank app.

Accessing the new app is simple. You just need to download it from the Apple AppStore, Google PlayStore, or Huawei App Gallery, and sign in using the same login credentials as the old Metrobank app or Metrobank Online. If this is the first time you’re accessing your account using these platforms, you can simply register on the new Metrobank app using your account details.

Once in, you can already unlock smart, simple, and secure banking from your fingertips. Here’s what you can expect when you make the switch to the new Metrobank app.

Smart features

The new Metrobank app was designed to anticipate its users’ future needs, making it easier to use. This is why Metrobank is giving its customers more control of the app based on their usage and preference.

Personalize the way you bank
For example, new Metrobank app users can customize their dashboard and decide what they want to see first as they open the app. They can choose to show pay bills, send money, among other functions. These features can be easily added, moved, or removed to suit the users’ preference. Users can also choose to switch from light to dark mode, optimizing their app experience and conserving their phone battery if they opt for the dark mode.

Maximize your Metrobank credit card
Talking about anticipating users’ future needs, the new Metrobank app through its Cash2Go or Convert to Cash feature enables customers with credit cards linked to their app to switch their unused credit card balance to have readily available funds that they may withdraw and use as instant emergency funds. It also allows users to opt for installment payments at low interest rates for their dues with its Balance Conversion feature. Meanwhile, those with credit cards from other banks also have the option to consolidate their balance with their Metrobank credit card and enjoy lighter payment terms.

To add, new mobile app users will never miss paying their bills or transferring funds to their loved ones with its scheduled payment transaction feature.

Simple to use

Withdraw cash, even without your ATM card
With the new Metrobank app, everyday banking needs are just a few taps away. Say goodbye to bringing your ATM card everywhere you go, with cardless withdrawal. In case you leave your ATM card at home, you can always turn to your new Metrobank mobile app to save the day. With the app’s cardless withdrawal feature, you can easily withdraw at any Metrobank or PSBank ATM nationwide using only your phone.

Here’s how to do it:

1. Tap the menu on the upper left and choose CARDLESS WITHDRAWAL.

2. Hit the + WITHDRAW button on the lower right of the screen.

3. If you have several accounts linked to your mobile app, choose the account where you’ll withdraw cash from, key in your desired amount, and set a 4-digit PIN (PIN 1)

4. Ensure all your transaction details are correct, then tap SUBMIT.

5.  Enter your mobile app passcode and one-time password.

6. Your app will generate a 6-digit PIN (PIN 2)

7. Head to any Metrobank or PSBank ATM, punch in your PINs and the amount you’ve set to withdraw, to claim your cash.

Send and receive money with ease, to and from anyone!
Sending and receiving money to and from other banks and e-wallets has also been made simpler, through the app’s QR feature. To sweeten the deal, InstaPay fees for transactions of P1,000 and below are waived until the end of the year.  With the app’s ‘Pay Now’ option, users can even send money to loved ones and friends with their credit card as a source!

Users can also instantly avail of insurance, apply for different types of loans, and know the latest foreign exchange rate with a few taps on their phone because all are very much accessible through the new Metrobank App — it's really banking in your hands.

Soon, app users can conveniently send funds to anyone without a bank or e-wallet account through the Cash Pick-up service. Recipients can instantly get the cash from Metrobank’s over 10,200 remittance partners nationwide.

Secure banking

Enjoy all these useful features, while keeping your transactions safe
Being true to its long time commitment of keeping clients in good hands, the new Metrobank app complies with the highest standard of data and financial security, ensuring that its users’ accounts are safe.

The new Metrobank app will also soon utilize OTP-less technology through its AppKey feature, which will use account holders' biometrics to complete a transaction.

Unlock safe, simple, and secure banking in your hands with the NEW Metrobank app.      Download this on Google PlayStore, Apple AppStore, and Huawei AppGallery today! To learn more about this, visit:  https://www.metrobank.com.ph/articles/mb-app-how-to.